Are You Missing the Dialog?

By Dr. Barrett Mosbacker

In the previous post, Extreme Makeover! Take a Look, we noted the one of the significant upgrades to this blog was the addition of a Facebook page along with a discussion board.   The purpose of the discussion board is, of course, to encourage discussion around key issues facing our schools.  Current topics include:

Below is a sample of a recent dialogue concerning customer service, fairness, and student discipline.  You are invited to join an existing discussion or start a new one of interest!

Remember you can access the CSJ Facebook page by clicking on the Facebook logo on the right menu of this blog.

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Product or Produce?

By Dr. Barrett Mosbacker

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I love dessert.  One of my favorites is pecan pie.  When I sit down to enjoy a piece of warm pecan pie Ala Mode there are two things that I am careful to do: 1) I eat slowly savoring each mouth watering morsel and 2) I am very careful not to waste a single crumb.  My dog can lick a plate clean but he has nothing over me when it comes to getting every last morsel of taste off of my plate! (yes that is my dog--like father like son!) 

When it comes to my dessert, I do not waste it!

Are We Wasting Our Lives and Ministry?

Dessert is trivial when compared with one's life and ministry.  One of my fears is that my efforts will be wasted.  I sometimes ask myself, "in the end, will all of my hard work and long hours, the stress in dealing with upset parents and the occasional recalcitrant employee, and the energy expended in creating a world-class Christian school prove to  be for naught?  What if the only thing that I have achieved is the creation of a great product--superior students, excellent staff, and an outstanding school--but I have not borne fruit?  What if I am doing many good things but ultimately not the essential thing?  What if I am building and running a very efficient factory rather than planting and cultivating an orchard?"

If I build a great school and produce great students but those students do not grow to love and obey Christ and if they do not learn to love their neighbors--and if the fault lies with me because I failed to do what was necessary to produce spiritual fruit rather than creating a great product--then I will have ultimately failed in my calling.  I will have wasted the ministry entrusted to my stewardship.  That would be tragic.

Distinguishing Produce from Product: What Does Fruit Look Like?

To ensure that we are cultivating produce and not merely producing a product we need to be clear what produce or fruit is.  What does authentic fruit look like in a Christian school?

In answering this question I would like to expand upon the typical definitions, which include producing students who: Love Christ, evangelize, raise godly families, and who are serving in a local church. All of these are essential evidences of spiritual fruit in the lives of our students.  Unless these things are true we clearly have not produced the desired fruit.

Nevertheless, I would like to offer a broader understanding of the fruit we desire to produce -- an understanding that incorporates and expands upon our typical definitions so that the spiritual completely engulfs the secular.

Education Pyramid

Below, for lack of a more creative title, is what I call the "Educational Pyramid" for Christian schooling.  The limitations of a blog article do not permit a comprehensive treatment of each component of the pyramid so a concise summary will have to suffice.

Each block of the Educational Pyramid builds upon the other. Beginning with the foundational understanding that Christ is the source and object of knowledge, the biblical doctrine of mankind's general call to exercise dominion and stewardship over creation is realized through each individual's vocational calling.  (for more information on this subject and the Creation Covenant, click here and see below.1)

Discovering and preparing for one's calling requires the development of a comprehensive course of instruction and co-curricular and extra-curricular programs.  Fulfilling one's calling for God's glory and in fulfillment of the Creation Covenant requires that one's time, talent, and treasure, realized through and arising from one's calling, be consecrated to God and to loving one's neighbor. 

Consecrating one's time, talent, and treasure through the dedication of one's vocation to God's glory and in loving one's neighbor inevitability leads to cultural transformation as Christians function as salt and light in this world.

More specifically, each block of the Educational Pyramid provides a rich framework for an expansive understanding of Christian education and for defining more comprehensively what we mean when we say we are striving to cultivate fruit, not merely create a product.

Christocentric Foundation

Christ is the ultimate source and object of all knowledge.  There is no knowledge, no truth, no harmony, no beauty, no freedom--nothing apart from Christ.  He is quite literally the Alpha and the Omega of existence and therefore of knowledge. 

For from him and through him and to him are all things. To him be glory forever. Amen. (Rom 11:36, ESV)

He has delivered us from the domain of darkness and transferred us to the kingdom of his beloved Son, in whom we have redemption, the forgiveness of sins. He is the image of the invisible God, the firstborn of all creation. For by him all things were created, in heaven and on earth, visible and invisible, whether thrones or dominions or rulers or authorities--all things were created through him and for him. And he is before all things, and in him all things hold together. And he is the head of the body, the church. He is the beginning, the firstborn from the dead, that in everything he might be preeminent. (Col 1:13-18, ESV)

Covenantal Mandate—General Call to Dominion and Stewardship (Gen. 1:27-30, 2:15)

Man has been called to the twin duties of exercising dominion and stewardship over creation. This is the raison d'être of his existence—to glorify God by engaging in creative and redemptive acts of dominion and stewardship over creation under the Lordship of Christ. To subdue and rule implies the sovereign exercise of control—the subjugation of creation to man. Cultivation is a stewardship activity—the process of preserving, nurturing, and improving creation for the purpose of increasing its beauty and benefit to man.

To aid him in this task, man invents tools--some simple like a shovel, some complex like a computer.  Some are cognitive like literature or mathematics.  Some are artistic like sculpture, music, or architecture. 

If the exercise of dominion and stewardship over creation for God's glory is the raison d'êtrefor our existence, then preparing students to use the tools required for doing so must be an important component of the Christian school’s curriculum. Students who graduate from a Christian school lacking fundamental skills and understanding in theology, science and technology, in the humanities, or in the arts will be handicapped in their efforts to glorify God through the redemptive exercise of dominion and stewardship.

Calling—Preparing for Vocation (Exod. 28:3, 31:6)

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The general call (Creation Covenant) is personalized by God’s calling and gifting of individuals for specific vocations.  Our ultimate goal is not to prepare students to be "successful" as defined by Western culture, it is to assist our students in discovering God's gifting and calling in their lives even if  fulfilling that calling means they will make less money and not climb the ladder of "success". For a summary of the definition of vocation as I am using it, click here or see below1).

Cultivation--Curriculum Content

The doctrine of calling provides the theological and practical basis for providing a rich curriculum that encourages and stimulates the cultivation of the varied interests and aptitudes of our students.  This is typically accomplished by offering standard and advanced courses and electives in the sciences, the arts, and the humanities.  Our curriculum must be deep and broad enough to help students discover their interests and gifts (which are usually indicators of calling) and to prepare them to pursue their callings through higher education and work.

Consecration

Our prayer and hope is that our students will consecrate their gifts, knowledge, and skills in service to God and in loving their neighbor.   Paul reminds us that, “whatever we do, whether we eat or drink, we are to do it to the glory of God.”  For most of our students, this is an abstract concept.

Using Our Gifts for God’s Glory: Making the Abstract Concrete

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To make this concept more concrete for 21st century students and to help them grasp what it means to consecrate themselves, their gifts, and their vocations to God, consider the following questions for class research, discussion, and debate: 

  • How do we use computers and other technology for the glory of God?

  • How does the Christian’s use of such technology differ from the non-Christian’s, or does it?

Similar questions can be asked about most any subject from history to physics.  By answering such questions our students will gain a more concrete and practical understanding of what it means to consecrate one’s work and life to the glory of God.

Using Our Gifts  for Loving our Neighbors

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Continuing with the technology illustration, consider that computers are great tools for problem solving, communication, modeling, research, and information storage and retrieval. As such, they can be used to aid man’s efforts to fight disease, speed communication, improve engineering designs and safety, make space exploration feasible, improve efficiency in the generation of power, and a whole host of activities too numerous to list here. All of these activities are redemptive in nature, i.e., they contribute to the alleviation of the consequences of the curse and promote the welfare of our community and world. Used in this way, computers become instruments of love.

Again, this same approach can and should be used for every subject we teach.  For example, how can an understanding of history be used to love our neighbors?  How can becoming proficient with a musical instrument be used to love our neighbors?

A Powerful, Living Example

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One of my favorite quotes comes from Dr. Francis Collins, a committed believer and the father of the Humane Genome Projectand as such one of the world's leading scientists.  Here is the statement he made standing beside President Bill Clinton when the announcement was made that the Humane Genome had been mapped.

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"The human genome consists of all the DNA of our species, the hereditary code of life. This newly revealed text was 3 billion letters long, and written in a strange and cryptographic four-letter code. Such is the amazing complexity of the information carried within each cell of the human body, that a live reading of that code at a rate of one letter per second would take thirty-one years, even if reading continued day and night. Printing these letters out in regular font size on normal bond paper and binding them all together would result in a tower the height of the Washington Monument."

For the first time on a warm summer day six months into the new millennium, this amazing script, carrying within it all of the instructions for  building a human being, was available to the world …

Without a doubt, this is the most important, most wondrous map ever produced by humankind…we are learning the language in which God created life. We are gaining ever more awe for the complexity, the beauty, and the wonder of God’s most divine and sacred gift …

It’s a happy day for the world. It is humbling for me, and awe-inspiring, to realize that we have caught the first glimpse of our own instruction book (Ps. 139:16?), previously known only to God” (Dr. Francis Collins, A Scientist Presents Evidence for Belief: The Language of God, (Free Press, New York), 2006, pp. 2-3

Is this not how we want our students to fulfill their callings for God's glory and in loving their neighbors?  Does this not represent produce (fruit) and not merely a product?  Is this not for what we strive so diligently?

Cultural Transformation

Just as Francis Collins is doing, our schools should be designed to prepare our students to make positive contributions to their community and culture through personal witnessing and discipleship, scientific and economic progress, the acquisition, and dissemination of knowledge, and the amelioration of human suffering.  As Christian educators we have the opportunity to teach our students to use their learning for the glory of God and the good of our neighbors, not merely as Francis Schaeffer once put it, "for their personal peace and affluence." 

This is why Christian schools are so important--and why we must  bear fruit and not merely produce a product.

Education in general and Christian education in particular can exert a powerful influence on our students and in turn, on the quality of our national life. To be sure, there are other powerful forces shaping our students and culture. The media, technology, and politics, to name a few, but it is the quality of the education received by those who will start families, fill pulpits, develop our technology, create our entertainment, and pass our laws that will shape the character and quality of each individual and in turn the quality of our national life.

Waterdrop

Consequently, few callings allow one to contribute more directly to the shaping of lives and to the welfare of a nation than Christian education. Like raindrops falling into a pond, Christian educators shape lives and “drop” them into communities. Each life creates ripples—some small, some large—that radiate into the community affecting it for good or bad. Like a constant rain, the drops fall year after year all contributing individually and collectively to the national pool of talent and character that ultimately shapes our nation’s character and determines our national destiny.

So How Do We Ensure That We are Cultivating Produce, Not Making a Product?

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So, with that as background, how do we ensure that we are cultivating fruit and not producing a product?  This may sound simplistic but Jesus provides the answer:

I am the true vine, and my Father is the vinedresser. Every branch of mine that does not bear fruit he takes away, and every branch that does bear fruit he prunes, that it may bear more fruit. Already you are clean because of the word that I have spoken to you. Abide in me, and I in you.  As the branch cannot bear fruit by itself, unless it abides in the vine, neither can you, unless you abide in me. I am the vine; you are the branches. Whoever abides in me and I in him, he it is that bears much fruit, for apart from me you can do nothing. (Joh 15:1-5, ESV)

Without attempting to exegete this passage, let me simply suggest that to abide in Christ so that we may bear much fruit means at least the following:

Prayerfulness

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I find that I must guard myself against living like a "practical  atheist."  That is, if I am not diligent about prayer I can find myself working harder than I prayIf I do I may be productive but I will not bear fruit! 

Take a moment to read the following wonderful statement on reliance upon God.  As you read through this substitute preacher/preaching for teacher (administrator)/teaching/administrating. (You can download this in PDF format by clicking here or read it online at Christian Classics Ethereal Library.)

The Letter Killeth

During this affliction I was brought to examine my life in relation to eternity closer than I had done when in the enjoyment of health. In this examination relative to the discharge of my duties toward my fellow creatures as a man, a Christian minister, and an officer of the Church, I stood approved by my own conscience; but in relation to my Redeemer and Saviour the result was different. My returns of gratitude and loving obedience bear no proportion to my obligations for redeeming, preserving, and supporting me through the vicissitudes of life from infancy to old age. The coldness of my love to Him who first loved me and has done so much for me overwhelmed and confused me; and to complete my unworthy character, I had not only neglected to improve the grace given to the extent of my duty and privilege, but for want of improvement had, while abounding in perplexing care and labor, declined from first zeal and love. I was confounded, humbled myself, implored mercy, and renewed my covenant to strive and devote myself unreservedly to the Lord.—Bishop McKendree

THE preaching that kills may be, and often is, orthodox—dogmatically, inviolably orthodox. We love orthodoxy. It is good. It is the best. It is the clean, clear-cut teaching of God’s Word, the trophies won by truth in its conflict with error, the levees which faith has raised against the desolating floods of honest or reckless misbelief or unbelief; but orthodoxy, clear and hard as crystal, suspicious and militant, may be but the letter well-shaped, well-named, and well-learned, the letter which kills. Nothing is so dead as a dead orthodoxy, too dead to speculate, too dead to think, to study, or to pray.

The preaching that kills may have insight and grasp of principles, may be scholarly and critical in taste, may have every minutia of the derivation and grammar of the letter, may be able to trim the letter into its perfect pattern, and illume it as Plato and Cicero may be illumined, may study it as a lawyer studies his text-books to form his brief or to defend his case, and yet be like a frost, a killing frost. Letter-preaching may be eloquent, enameled with poetry and rhetoric, sprinkled with prayer spiced with sensation, illumined by genius and yet these be but the massive or chaste, costly mountings, the rare and beautiful flowers which coffin the corpse. The preaching which kills may be without scholarship, unmarked by any freshness of thought or feeling, clothed in tasteless generalities or vapid specialties, with style irregular, slovenly, savoring neither of closet nor of study, graced neither by thought, expression, or prayer. Under such preaching how wide and utter the desolation! how profound the spiritual death!

This letter-preaching deals with the surface and shadow of things, and not the things themselves. It does not penetrate the inner part. It has no deep insight into, no strong grasp of, the hidden life of God’s Word. It is true to the outside, but the outside is the hull which must be broken and penetrated for the kernel. The letter may be dressed so as to attract and be fashionable, but the attraction is not toward God nor is the fashion for heaven. The failure is in the preacher. God has not made him. He has never been in the hands of God like clay in the hands of the potter. He has been busy about the sermon, its thought and finish, its drawing and impressive forces; but the deep things of God have never been sought, studied, fathomed, experienced by him. He has never stood before “the throne high and lifted up,” never heard the seraphim song, never seen the vision nor felt the rush of that awful holiness, and cried out in utter abandon and despair under the sense of weakness and guilt, and had his life renewed, his heart touched, purged, inflamed by the live coal from God’s altar. His ministry may draw people to him, to the Church, to the form and ceremony; but no true drawings to God, no sweet, holy, divine communion induced. The Church has been frescoed but not edified, pleased but not sanctified. Life is suppressed; a chill is on the summer air; the soil is baked. The city of our God becomes the city of the dead; the Church a graveyard, not an embattled army. Praise and prayer are stifled; worship is dead. The preacher and the preaching have helped sin, not holiness; peopled hell, not heaven.

Preaching which kills is prayerless preaching. Without prayer the preacher creates death, and not life. The preacher who is feeble in prayer is feeble in life-giving forces. The preacher who has retired prayer as a conspicuous and largely prevailing element in his own character has shorn his preaching of its distinctive life-giving power. Professional praying there is and will be, but professional praying helps the preaching to its deadly work. Professional praying chills and kills both preaching and praying. Much of the lax devotion and lazy, irreverent attitudes in congregational praying are attributable to professional praying in the pulpit. Long, discursive, dry, and inane are the prayers in many pulpits. Without unction or heart, they fall like a killing frost on all the graces of worship. Death-dealing prayers they are. Every vestige of devotion has perished under their breath. The deader they are the longer they grow. A plea for short praying, live praying, real heart praying, praying by the Holy Spirit—direct, specific, ardent, simple, unctuous in the pulpit—is in order. A school to teach preachers how to pray, as God counts praying, would be more beneficial to true piety, true worship, and true preaching than all theological schools.

Stop! Pause! Consider! Where are we? What are we doing? Preaching to kill? Praying to kill? Praying to God! the great God, the Maker of all worlds, the Judge of all men! What reverence! what simplicity! what sincerity! what truth in the inward parts is demanded! How real we must be! How hearty! Prayer to God the noblest exercise, the loftiest effort of man, the most real thing! Shall we not discard forever accursed preaching that kills and prayer that kills, and do the real thing, the mightiest thing—prayerful praying, life-creating preaching, bring the mightiest force to bear on heaven and earth and draw on God’s exhaustless and open treasure for the need and beggary of man?

A Few Practical Practices

I have a very long way to go in improving my prayer life but by God's grace I have made a habit, not a perfect one but a consistent one, of doing the following, which I offer to you with the hope that these practical suggestions may encourage you in your prayerfulness so that you and I might bear much fruit.

  • Start each day with prayer.  I pray that God will "bless the work of my hands each day."  I take this prayer, believe it or not, from a statement by Satan concerning Job "Have you not put a hedge around him and his house and all that he has, on every side? You have blessed the work of his hands, and his possessions have increased in the land." (Job 1:10, ESV)  My interest in not possessions but God' blessing on my labor. I do not want to labor in vain.

  • Pray at the beginning of each meeting and prior to small and large decisions alike.  By prayer I do NOT mean a formalistic, ritualistic, obligatory prayer said before the start of meetings because this is what is expected.  I do not mean a mere habit.  I mean sincere short prayers that recognize the need for divine wisdom, God's kind providence, and the truth that  "Unless the LORD builds the house, those who build it labor in vain. Unless the LORD watches over the city, the watchman stays awake in vain. (Psa 127:1, ESV)

  • I often receive prayer requests by email.  In order to be faithful to pray, as soon as I read the email I stop to pray for the request.  If I do not pray then I am likely to forget.  Likewise, if someone asks me to pray for them at school or in church, I try to immediately say a silent prayer so that I keep my word that "I will pray for him or her."

  • By God's grace I try to make a habit of continuous, silent, short prayers throughout the day as issues arise, needs become known, opportunities present themselves and decisions have to be made--even in how best to respond to an email.  I sometimes pray before responding to emails in which I am asked for a decision or when frustration is being expressed, "Lord, help me to respond with grace, truth, and in wisdom."  Paul instructs us that we are to "Rejoice always, pray without ceasing, give thanks in all circumstances; for this is the will of God in Christ Jesus for you. Do not quench the Spirit."  (1Th 5:16-19, ESV)

The Study of God's Word

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It is disingenuous and self-deluding to expect God to grant wisdom if we are not willing to gain the wisdom and understanding that He has already given to us in His Word.  To neglect God's word is to neglect God's primary instrument for our sanctification and the source of divine wisdom and understanding.  Move beyond the five-minute devotional--read and study God's word so that you nourish your own soul and have something to give to others.

Your commandment makes me wiser than my enemies, for it is ever with me. I have more understanding than all my teachers, for your testimonies are my meditation. I understand more than the aged, for I keep your precepts. I hold back my feet from every evil way, in order to keep your word. I do not turn aside from your rules, for you have taught me. How sweet are your words to my taste, sweeter than honey to my mouth! Through your precepts I get understanding; therefore I hate every false way. Your word is a lamp to my feet and a light to my path.  (Psa 119:98-105, ESV)

They are not of the world, just as I am not of the world. Sanctify them in the truth; your word is truth. (Joh 17:16-17, ESV)

Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect. (Rom 12:2, ESV)

I do not cease to give thanks for you, remembering you in my prayers, that the God of our Lord Jesus Christ, the Father of glory, may give you a spirit of wisdom and of revelation in the knowledge of him, ... (Eph 1:16-17, ESV)

The Worship of God and the Fellowship of the Saints

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One cannot grow in wisdom, cannot abide in Christ, and cannot bear fruit apart from the Worship of God and the fellowship of His people.  Just as an ember will grow cold when removed from the flame, so too our souls will grow cold if not nourished through worship and fellowship.

But the hour is coming, and is now here, when the true worshipers will worship the Father in spirit and truth, for the Father is seeking such people to worship him. God is spirit, and those who worship him must worship in spirit and truth." (Joh 4:23-24, ESV)

Not neglecting to meet together, as is the habit of some, but encouraging one another, and all the more as you see the Day drawing near. (Heb 10:25, ESV)

How Are You Doing?

If you are like me you desire to cultivate fruit in the lives of your students, your staff, and your parents.  We do not want to reach the end of our work and our lives and look back and simply see a "product." 

Anyone can create a product.  Look around you--there are many unbelievers who are doing great things-building great products and companies, establishing great schools, making great scientific breakthroughs, exploring space, and curing disease.

The difference is that you and I are called to bear fruit, which transcends product making.  Products of any sort will end with this present world.  Fruit will abide forever.

  • How are you doing in abiding in Christ? 

  • How is your prayer life?

  • Are you studying God's word and not merely having a five-minute devotional?

  • Are you consistent in worship and when you are in church, are you worshipping your Creator and Redeemer or are you attending church?

Don't waste your life building and running a school or teaching a class.  Cultivate an orchard.

Without Christ we cannot bear spiritual fruit.  "As the branch cannot bear fruit by itself, unless it abides in the vine, neither can you, unless you abide in me."

I planted, Apollos watered, but God gave the growth. So neither he who plants nor he who waters is anything, but only God who gives the growth. He who plants and he who waters are one, and each will receive his wages according to his labor. For we are God's fellow workers.

You are God's field, God's building. According to the grace of God given to me, like a skilled master builder I laid a foundation, and someone else is building upon it. Let each one take care how he builds upon it. For no one can lay a foundation other than that which is laid, which is Jesus Christ.

Now if anyone builds on the foundation with gold, silver, precious stones, wood, hay, straw-- each one's work will become manifest, for the Day will disclose it, because it will be revealed by fire, and the fire will test what sort of work each one has done. If the work that anyone has built on the foundation survives, he will receive a reward. If anyone's work is burned up, he will suffer loss, though he himself will be saved, but only as through fire. (1Co 3:6-15, ESV)

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1Vocation Defined, from Wikipedia

Definition

The word "vocation" comes from the Latinvocare, meaning "to call"; however, its usage before the sixteenth century, particularly in the Vulgate, refers to the calling of all humankind to salvation, with its more modern usage of a life-task first employed by Martin Luther.

Concept

The idea of vocation is central to the Christian belief that God has created each person with gifts and talents oriented toward specific purposes and a way of life. Particularly in the Orthodox and Catholic Churches, this idea of vocation is especially associated with a divine call to service to the Church and humanity through particular vocational life commitments such as marriage to a particular person, consecration as a religious, ordination to priestly ministry in the Church and even a holy life as a single person. In the broader sense, Christian vocation includes the use of ones gifts in their profession, family life, church and civic commitments for the sake of the greater common good.

In Religious History

The idea of a vocation or "calling" has been pivotal within Protestantism. Martin Luther taught that each individual was expected to fulfill his God-appointed task in everyday life. Although the Lutheran concept of the calling emphasized vocation, there was no particular emphasis on labor beyond what was required for one's daily bread. Calvinism transformed the idea of the calling by emphasizing relentless, disciplined labor. In the Institutes of the Christian Religion (1536), Calvin defined the role of "The Christian in his vocation." He noted that God has prescribed appointed duties to men and styled such spheres of life vocations or callings. Calvinists distinguished two callings: a general calling to serve God and a particular calling to engage in some employment by which one's usefulness is determined.

The Puritan minister Cotton Mather, in A Christian at his Calling (1701), described the obligations of the personal calling as, "some special business, and some settled business, wherein a Christian should for the most part spend the most of his time; so he may glorify God by doing good for himself." Mather admonished that it wasn't lawful ordinarily to live without some calling, "for men will fall into "horrible snares and infinite sins." This idea has endured throughout the history of Protestantism. Three centuries after John Calvin's death, Thomas Carlyle (1843) would proclaim, "The latest Gospel in this world is, 'know thy work and do it.'"

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Remarkable Times, Remarkable Blessings

photo-9Remarkable Times, Remarkable Blessings

by Zach Clark, Westminster Christian Academy, St. Louis

There is always a non-voodoo explanation.
From the TV series, Monk

In January of 2009, news began to spread that our nation and world truly was suffering the “worst economic crisis since the Great Depression”. The first week of January I was on the phone with Barrett Mosbacker, and I said to him, “I believe 2009 is going to be a remarkable year!” Barrett asked, “Remarkable in what way?” And I replied, “That’s what I like about that word…remarkable…I’m going to be right whether things get worse than anyone imagines or better than anyone dares hope for.”

2009 has been truly remarkable, and it’s not over yet. At the Christian school (grades 7-12) where I serve we faced the threats of major shifts in our region and world. From what I hear, it is possible that every Christian school in America faced some unique challenges this year, and many are struggling. At Westminster Christian Academy, we have been greatly encouraged by how God is leading us through these challenges. We are trying to determine what we are doing right (so we can keep doing it) and what we need to change or improve in the future (so we can stay strong).

I’m hopeful that some of my personal thoughts on the threats, strategies, blessings, and challenges that we have faced might be helpful to you.

We began the 2008-09 year having experienced the following in previous years:

  1. Ongoing enrollment growth.
  2. Ongoing income growth and record levels of giving.
  3. Constant programmatic improvements and reputation for increasing quality.
  4. The beginning of a capital campaign calling for transformational facility expansion, an entirely new campus.
  5. A projection for another year of enrollment growth in 2009-10.

Only six months later, by February, we realized reality had changed:

  1. A tuition increase was in place, although lower than in most recent years at 5%, it was still noticeable and felt by parents.
  2. Shifts in our inquiries for admissions data suggested that enrollment would most likely hold steady, and more re-enrolling families than ever before would be requesting financial aid for the first time.
  3. Unrestricted giving providing important dollars for the budget was the lowest in seven years. We projected our budget giving would be as much as 20% off of our budget.
  4. Resistance to making any long-term campaign commitments was overwhelming.
  5. A region-wide culture of fear and strong reactions was in place as we received constant advice on planning for such things as a possible 30% decrease in enrollment and 40-50% decreases in giving.

Another six months later, in August 2009, we started this school year with some amazing news of God’s provision through these difficult times.

  1. Record enrollment, surpassing even our pre-economic crisis projections.
  2. Record giving, and only a 10% drop in budget giving.
  3. No significant cuts to people or programs that impact students and families.

Above I’ve provided a very general and high-level view of some of the key economic health indicators of a Christian school, and how dramatically they shifted. Perhaps your circumstances were more challenging or less so.

What I want to focus on in this piece is how we responded and the steps that we took because I believe they are instructive and helpful. Even though some may say the “crisis is behind us,” the basic steps we’ve taken and how we continue to move forward are based on core values and principles of effectiveness that should be helpful and transformative at any time. Our school leadership continues to discuss these, analyze these, and seeks to understand what is happening.

The aforementioned shifts literally seemed to occur overnight and our heads were spinning. There is no reason to pretend that we all “knew what to do.” Every person I talked to at the beginning of 2009 seem dumbfounded and awed by the changes that were occurring. I kept hearing people say, “I’ve never seen anything like it.” But, we took a deep breath, we prayed, we asked a lot of people for advice, and we tried to be steady and strong as we outlined how we intended to move forward during these strange times.

Firstly, we recognized that this is an overwhelming difficult time for so many people. Husbands and wives are facing fears and tests of faith they have never experienced before. Fathers and mothers are enduring major adjustments to their careers and lifestyles. Children are dealing with questions and uncertainty unique to this moment in history.

Secondly, we began by asking the question found in Ezekiel 33: “How should we then live?” We are finding strength in a renewed sense of our dependence upon God as we remember His faithfulness.

Thirdly, we made a conscious decision not to go into what we called a “hunker-down” mode. We wanted to be willing to make tough decisions but be proactive and not simply reactive.

Fourthly, we committed to communicate in an encouraging but straightforward manner.

Lastly, and maybe most importantly, we asked the Lord to help us discover ways to make decisions with the right priorities in mind. We believed this is a time where we could make significant statements about who we really are as a school community. We prayed that we could seize opportunities to live out the truth that God, in His unchanging love through Jesus Christ, is the faithful, merciful, and compassionate Provider and Savior of the world.

One of the things I personally learned is that all of the above is really easy to talk about. It’s taking the time to establish priorities and then make tough decisions to back it up that is the truly hard and sometimes painful part.

So, we recognized reality, asked questions, prayed, resisted the urge to hit the panic button, prepared to communicate, and established priorities to guide our decision making...and I mean all of this in the most literal sense possible.

Here are the priorities we established, put in writing, and communicated.

Priority #1: Today and Every Day

Today and every day, we will hold to our mission and vision to see young men and women equipped to engage the world and change it for Jesus Christ. Our core values will never change. We will keep the main thing, the main thing: the Christian education of the individual student. We continue to strive to hire and keep the best teachers, coaches, and staff members. We constantly improve, offering better value to students and families through the years, always working to become better than we once were.

Priority #2: Stronger Tomorrow

We are making the tough decisions that help us stay financially strong over the long haul. We are holding fast to the families we serve, enrolling new students, and we will serve families in good times and bad. We are pushing forward on difficult decisions that pave the way for our future sustainability, ensuring a strong Westminster in the future. We will also introduce new technologies and programs that best equip our students for their future, not our past. We will not compromise the quality of today for tomorrow’s dreams, but neither will we make decisions that are so shortsighted that they compromise the financial stability of our future.

Priority #3: Moving Ever Forward

We will continue to implement our strategic plan and communicate our vision for the future, providing opportunities for people to make a difference and make decisions that move us ever forward as a Christian school. Planning will continue to be a dynamic part of our culture. We pray that God will move the hearts of people to give in order to keep Westminster strong and improving, and we will continue to wait upon the Lord for the sale of our current campus and provision of our future dreams.

It is usually easy to establish priorities, the challenging part is making decisions on a daily basis that honor your priorities.

Then, we took it a step further. We articulated, in very specific terms, the types of disciplined actions we would be taking to reflect those priorities. I’ve underlined here the key principles.

  • Implement conservative spending and aggressive fund-raising, making some tough decisions along the way in our annual budgets.
  • Support creativity and innovation among teachers.
  • Continue to go the extra mile for students who struggle socially or academically.
  • Promote even more personal involvement of teachers and coaches in the lives of students and families, as many will face unusual challenges.
  • Respond to the unique economic problems that may be faced by our parents and teachers to the very best of our ability.
  • Improve our processes and communications with parents, utilizing non-paper methods to improve speed and lower costs.
  • Leap forward in technology integration at the classroom level and 21st Century learning for students.

And then, we started moving forward on all these actions in very tangible ways. I won’t go into every action, but here are some:

  • We communicated like crazy, even asking families to respond to a “Share Your Heart” survey so they could tell us privately how the economy was really affecting them and give us advice.
  • We put our campaign on a short-term hold, because Priority 2 said, “we will not compromise the quality of today for tomorrow’s dreams.”
  • We froze faculty/staff salaries.
  • We increased our total financial aid budget to respond to many re-enrolling families experiencing dramatic economic difficulty.
  • We asked teachers and staff to give us their ideas on how to save money without reducing quality.
  • We looked for key ways to add value to families without adding cost.
  • We made significant shifts in our costs of paper and printing.
  • Every administrator became personally responsible for helping teachers, staff, and even volunteers focus on student retention and new family enrollment.
  • We increased our focus and energies on improving the school through changes, innovations, improvements, and efficiencies. And, we continued to focus on the implementation our Strategic Plan.
  • We made our most significant and visible investment in technology for teachers ever, with every teacher receiving a new Macbook.

Ultimately, it is God’s mercies and provision, by His grace, that sustains us. But, I also know that God works through people, their decisions, and their strengths and weaknesses. Many schools are facing far more difficult times than we have. We do not pretend to fully understand all of what has happened or what is happening now. But, I do challenge you to join us in the day-to-day discipline of asking questions and digging deeper down and climbing higher up in the understanding of this calling of serving in a Christian school in today’s times.

2009 is indeed a remarkable year, and remarkable times remain ahead. Let us go forward together.

They Are Coming After Your Students and Said So!

Dr. Barrett Mosbacker, PublisherAt a recent Executive Symposium on Distance Education that I attended a public school superintendent, not knowing I was from a private school, said to the group (to paraphrase), "we are developing a robust online program and we fully expect to recapture students from home schooling families and private schools."

I just reread portions of Christensen's excellent book, "Disrupting Class".  I am particularly interested by his analysis of the "Dimensions of Agreement" and the "Tools of Cooperation".  I have attached graphics depicting the concepts.  These are particularly important to me because it can be difficult to get staff to accept change--I find this particularly problematic among conservative Christians, whom by definition, are "conservative."  :-)  In my estimation, moving forward, carefully and thoughtfully, with distance learning programs in imperative but it is not an easy task--the learning curve is steep, creating a feasible business plan is critical, and getting buy in can be tough.  But, Christensen argues, refreshingly, that consensus is not necessarily the goal--cooperation is!  I find that a refreshing approach given the emphasis on consensus building over the last several decades in the management literature.  I was also surprised by his observation that change is most difficult when there is wide agreement on the goals and processes currently in place.  Generally, one would think that this is a good thing. Upon reflection, however, it is easy to see why change in an organization can be very difficult when the organization is in the upper right quadrant of the dimensions of agreement chart.  This means that one of our challenges is to challenge the consensus on the goals and/or processes currently in place, which is all the more difficult when the organization is successful.  In other words, success can actually work against us, as in "good is the enemy of great."  It is what I'm calling the "Hobbit Effect."

In the Lord of the Rings, the Hobbits went merrily about their lives oblivious to the fact that Mordor was rising and threatening them.  Only a few saw the danger and acted.  I wonder if distance learning and charter schools aren't the "Mordors" of Christian education.  While we argue about uniforms, dress codes, and tuition discounts, the public system is installing a robust distance learning infrastructure and charters are multiplying.  Will we wake up in 10 years and wonder what happened to our market?’

Christensen (2008), Disrupting the classroom, p. 187

Dimensions of Agreement Christensen 

Tools of Cooperation Christensen

I am so impressed with Christensen's book that I've ordered two more:
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do

The Innovator's Solution: Creating and Sustaining Successful Growth

Do Our Schools Need to Become Less Uptight?

WARNING: this article is provocative.  I am posting this article not because I agree with everything asserted (I don’t) but because it provokes thought and has relevance for how we are leading our schools during a time when the landscape of education is changing-perhaps dramatically.  At the end of this article I pose some questions for your consideration.

WSJ: September 29, 2009

By Gary Hamel

In most  organizations, change comes in only two flavors:  trivial and traumatic.  Review the history of the average organization and you’ll discover long periods of incremental fiddling  punctuated by occasional bouts of frantic, crisis-driven change.  The dynamic is not unlike that of  arteriosclerosis:  after years of  relative inactivity, the slow accretion of arterial plaque is suddenly  revealed by the business equivalent of a myocardial infarction. The only  option at that juncture is a quadruple bypass:  excise the leadership team, slash head  count, dump “non-core” assets and overhaul the balance sheet.

Why does  change have to happen this way?   Why does a company have to frustrate its shareholders, infuriate its  customers and squander much of its legacy before it can reinvent itself?   It’s easy to blame leaders  who’ve fallen prey to denial and nostalgia, but the problem goes deeper than  that.  Organizations by their very  nature are inertial.  Like a  fast-spinning gyroscope that can’t be easily unbalanced, successful  organizations spin around the axis of unshakeable beliefs and well-rehearsed  routines—and it typically takes a dramatic outside force to destabilize the  self-reinforcing system of policies and practices.

Let me  return, for a moment, to the topic of my last post, organized religion.   What are some of the inertial forces that have prevented churches from  reinventing themselves in ways that might make them more relevant to a  post-modern world?  A partial list  would include:

–Long-serving denominational leaders  who have little experience with non-traditional models of worship and  outreach.

–A matrix of top-down policies that  limits the scope for local experimentation.

–Training programs (seminaries) that  perpetuate a traditional view of religious observance and ministerial  roles.

–Promotion criteria for church pastors  that reward conformance to traditional practices.

–And a straightjacket of implicit  beliefs around how you “do church.”   For example:

  • Church  happens in church.
  • Preaching is the most effective way of imparting religious  wisdom.
  • Pastors lead in church while parishioners remain (mostly)  passive.
  • The  church service follows a strict template:  greet, sing, read, pray, preach,  bless, dismiss (repeat weekly).
  • Believers, rather than curious skeptics, are the church’s primary  constituency.
  • Going  to church is the primary manifestation of a spiritual life.
  • Church  is a lecture not a discussion.

If organized  religion has become less relevant, it’s not because churches have held fast to  their creedal beliefs—it’s because they’ve held fast to their conventional  structures, programs, roles and routines.  The problem with organized religion  isn’t religion, but organization.    In the first and second centuries, the Christian church was communal,  organic and unstructured—a lot like the Web is today.  It commanded little power (it couldn’t  raise an army or depose a monarch), but had enormous influence.  (The Christian church grew from a handful of believers in AD 40 to 31 million adherents by AD 350, roughly half the population of the Roman empire. ) Today many mainline denominations  are institutionally powerful, but spiritually moribund—at least in the  U.S.

What’s true  for churches is true for other institutions:  the older and more organized they get,  the less adaptable they become.   That’s why the most resilient things in our world—biological life,  stock markets, the Internet—are loosely organized. 

To thrive in  turbulent times, organizations must become a bit more disorganized—less buttoned down, less  uptight, less compulsive, less anal.

As a start,  you’ll need to become more alert to the things that reflexively favor the  status quo in your own organization.   While no one’s going to stand up  and say, “I’m on the side of inertia,” they may nevertheless defend management  processes that reflexively favor the status quo.

All of the  things that allow little organizations to grow into big ones—scale, learning  effects, and accumulated expertise—are products of repetition.  When the environment changes, however,  the returns to repetition start to diminish.  Problem is, old habits die hard,  particularly when they’ve been hardwired into a company’s management  processes. 

–Hiring criteria that over-value  “expertise” and under-value diverse life experiences.

–A planning process that  institutionalizes orthodox thinking by using industry standard definitions of  customer segments and product categories

–Decision-making bodies that are  comprised mostly of long-serving industry veterans who tend to discount new  views.

–Highly conservative budgeting criteria  that starve unconventional projects of resources by demanding near certain  returns, even when the funds involved are modest.

–A single approval track for new  projects, where every new idea has to go up the chain of command.

–Large, monolithic organizational units built around a single, dominant, business model.

–A highly optimized but inflexible IT  infrastructure.

Large  organizations don’t worship shareholders or customers, they worship the  past.  If it were otherwise, it  wouldn’t take a crisis to set a company on a new path.

The most  extreme version of organizational inertia comes when those within a company  are no longer able to distinguish between form and function—when their  instinctual loyalty is to the “how” rather than the “what.”

If one  didn’t know better, it would be easy to believe that a lot of newspaper  publishers have been more committed to producing broadsheets than to  delivering the news in a convenient form, or making it easy for advertisers to  connect with customers.

Until  recently, music companies seem to have been more committed to stamping out  plastic discs than to giving their customers easy access to their favorite  tunes.

Many drug  companies seem a lot more interested in peddling temporary palliatives for  chronic conditions than in eradicating disease.

For years,  Kodak seemed more focused on making film than on leveraging new digital  technologies that would make photography simpler and cheaper.

Alzheimer’s,  arteriosclerosis and arthritis—these seem to be the inevitable byproducts of  old age.  But must organizational  maturity bring a similar set of maladies?  I don’t think so.  Despite all the evidence to the  contrary, I think a company can truly be “Forever 21.”

Questions:

  • Is your school too “button down”, to wedded to tradition?
  • Does the administration, faculty, board members, or parents confuse form with function, preference with principle, or truth with tradition?
  • Has inertia set in at your school?  If so, how can you overcome it?
  • How would you apply the arguments / principles in the above article to addressing 21st century skills, distance learning, technology integration, recent discoveries in cognitive science, and other innovative developments in education to your school?

How Not to Be Offended When Criticized

By Dr. Barrett Mosbacker

This is a follow-up article toHow To Deal Effectively with Conflict and Difficult People.

One of my favorite movies is Star Wars.  It has a compelling story, good actors, and excellent special effects. 

My favorite character in Star Wars is not the hero Luke Skywalker nor the heroine Princess Leia Organa; my favorite is a short creature called Yoda.  At a little more than a foot tall, Yoda is a greenish brown fuzzy creature.  He is also a Jedi Master who teaches Luke Skywalker the Force. He's very wise, but talks seemingly backwards, verb first and noun last.  He teaches Luke to be a Jedi and drops pearls of wisdom such as "do or do not, there is no try."

Luke learns much from Master Yoda who teaches him the danger of the dark side of the Force.  One of my favorite scenes is when Yoda asks Luke, referring to the dark side, “Are you afraid?”

Luke:"I'm not afraid."
Yoda:"You will be!"

I’m not Yoda but my question to you is, “Have you ever been offended by the criticism of others?”  Have your decisions been questioned, your competence questioned, or your motives impugned? Have you ever been or felt shunned because of decisions that you have made as a teacher or administrator?  If not, in the words of the Jedi Master himself, “You will be!” 

Over the years I’ve encountered my share of criticism—both fair and unfair.  As we enter a new school year I thought this might be a good time to share some thoughts with you about how we can more effectively deal with this unpleasant reality of leadership.

Accept the Inevitable

Anyone with any level of responsibility is going to be criticized.  Consider Moses. 

Despite the fact that he gave up the riches and comforts of the King’s Court to suffer with his people and risked his own life to rescue them from slavery, as soon as the People of Israel were uncomfortable and inconvenienced, they turned on him:

And the people quarreled with Moses and said, "Would that we had perished when our brothers perished before the LORD! Why have you brought the assembly of the LORD into this wilderness, that we should die here, both we and our cattle?  And why have you made us come up out of Egypt to bring us to this evil place? It is no place for grain or figs or vines or pomegranates, and there is no water to drink.

Talking about being unappreciated and having your leadership questioned!  A typical “What have you done for me lately?” response!

The first step in dealing effectively with criticism is to recognize that, like conflict, criticism, is inevitable.  Criticism comes with the territory.  Needless to say, given the sensitive nature of the things we deal with and the hard truth that we are not perfect, we WILL be criticized.  There is no escape; one might as well accept it and learn how to deal with it graciously and effectively.

Trying to avoid criticism and conflict is like spitting in the wind—despite our best efforts it is going to hit us in the face!  Rather than diving for cover, pointing fingers at others, or feeling sorry for ourselves, it is wiser to accept the inevitability of criticism and to seek by God’s grace to use it for the good.

Grow Alligator Skin

Unless we have been personally offensive to someone, the criticism we receive is usually not directed to our persons.  The criticism, although voiced to us because of the role we fill, is not usually intended a personal attack.

Simply put, to lead effectively we must develop alligator skin.  The way we react to criticism can block communication and opportunities to work together. Hurt feelings and resentment do not foster a positive or cooperative environment. At its worst, such reactions can have long-lasting negative effects on our relationships and  are corrosive to the school’s culture.

Keep in mind that the criticism we are hearing is most often directed at a real or perceived deficiency in how something was handled—the lesson, the conversation, the disciplinary action, the policy, etc.  Learning to distinguish a personal attack from a critique, even if expressed in anger, goes a long way to making it easier to deal appropriately with it.  Learning not to let the criticism get under our skin, learning to control our emotions, learning to maintain a calm reasoned composure in the face of sharp criticism, and learning to preserve relationships and unity after the criticism will go a long way to fostering peace of mind and peace within our schools.  In short, love people but have a tough hide!

Look at the Beam in Our Eye

It’s ironic; we don’t like to be criticized  but we are quick to criticize the criticizer!  I believe there are three reasons why we respond poorly to criticism:

1) Human pride:  We don’t like to admit that we made a mistake or worse, that we sinned.  It is much easier to criticize those (usually behind their backs) who criticize us than to admit that we were wrong.

2) Insecurity:  Most of us have spent a life-time trying to prove ourselves worthy—in school, in athletics, in appearance, in career success, in possessions.  You name it—we constantly feel the pressure to “measure up.”  Criticism implies that we don’t and that can be threatening to our sense of self-worth.

3) Our sense of justice:  We naturally and appropriately react when we believe that the criticism is unjust. 

The antidote is to ask the Lord to grant us the grace to readily acknowledge our own sins and weaknesses, to deeply believe that our worth is anchored in the fact our intrinsic worth is grounded in God’s estimate of us, and to respond appropriately to injustice. 

In other words, a little (or a lot depending on the circumstances) humility goes a long way to softening the sting of criticism.  If I readily admit that I am not perfect, that I sin, that I am not always wise, that I don’t always make the right decisions, and that I am merely a  hardworking administrator with clay feet, then criticism will not be nearly so threatening or demeaning.

Be Willing to Take It--Graciously

But I say to you, Do not resist the one who is evil. But if anyone slaps you on the right cheek, turn to him the other also. And if anyone would sue you and take your tunic, let him have your cloak as well. And if anyone forces you to go one mile, go with him two miles. Give to the one who begs from you, and do not refuse the one who would borrow from you. "You have heard that it was said, 'You shall love your neighbor and hate your enemy.' But I say to you, Love your enemies and pray for those who persecute you, so that you may be sons of your Father who is in heaven. For he makes his sun rise on the evil and on the good, and sends rain on the just and on the unjust. For if you love those who love you, what reward do you have? Do not even the tax collectors do the same? And if you greet only your brothers, what more are you doing than others? Do not even the Gentiles do the same? You therefore must be perfect, as your heavenly Father is perfect. (Mat 5:39-48)

Matthew Henry provides a wonderful commentary for this passage:

See how it is cleared by the command of the Lord Jesus, who teaches us another lesson: “But I say unto you, I, who come to be the great Peace-Maker, the general Reconciler, who loved you when you were strangers and enemies, I say, Love your enemies,” Mat_5:44.

Though men are ever so bad themselves, and carry it ever so basely towards us, yet that does not discharge us from the great debt we owe them, of love to our kind, love to our kin. We cannot but find ourselves very prone to wish the hurt, or at least very coldly to desire the good, of those that hate us, and have been abusive to us; but that which is at the bottom hereof is a root of bitterness, which must be plucked up, and a remnant of corrupt nature which grace must conquer. Note, it is the great duty of Christians to love their enemies; we cannot have complacency in one that is openly wicked and profane, nor put a confidence in one that we know to be deceitful; nor are we to love all alike; but we must pay respect to the human nature, and so far honor all men: we must take notice, with pleasure, of that even in our enemies which is amiable and commendable; ingenuousness, good temper, learning, and moral virtue, kindness to others, profession of religion, etc., and love that, though they are our enemies. We must have a compassion for them, and a good will toward them. We are here told:

1. That we must speak well of them: Bless them that curse you. When we speak to them, we must answer their revilings with courteous and friendly words, and not render railing for railing; behind their backs we must commend that in them which is commendable, and when we have said all the good we can of them, not be forward to say any thing more. See 1Pe_3:9. They, in whose tongues is the law of kindness, can give good words to those who give bad words to them.

2. That we must do well to them: “Do good to them that hate you, and that will be a better proof of love than good words. Be ready to do them all the real kindness that you can, and glad of an opportunity to do it, in their bodies, estates, names, families; and especially to do good to their souls.” It was said of Archbishop Cranmer, that the way to make him a friend was to do him an ill turn; so many did he serve who had disobliged him.

3. We must pray for them: Pray for them that despitefully use you, and persecute you. Note:

(1.) It is no new thing for the most excellent saints to be hated, and cursed, and persecuted, and despitefully used, by wicked people; Christ himself was so treated.

(2.) That when at any time we meet with such usage, we have an opportunity of showing our conformity both to the precept and to the example of Christ, by praying for them who thus abuse us. If we cannot otherwise testify our love to them, yet this way we may without ostentation, and it is such a way as surely we durst not dissemble in. We must pray that God will forgive them, that they may never fare the worse for any thing they have done against us, and that he would make them to be at peace with us; and this is one way of making them so.

Easier said then done!  In fact, we can’t do it without the grace of God. Pray and cultivate the grace to respond as Jesus instructs.  Be willing to take it—graciously. 

Be Quick to Listen

As I outlined in my prior article on conflict, we must LISTEN!  Have you ever found yourself “hearing” but not really listening?  Have you found yourself preparing your “defense" rather than considering the merits of what is being said?

Doing so is both unbiblical and disrespectful of the one voicing his or her concerns.  King Solomon and the Apostle James remind us:

Know this, my beloved brothers: let every person be quick to hear, slow to speak, slow to anger; for the anger of man does not produce the righteousness of God. (Jas 1:19-20)

A rebuke goes deeper into a man of understanding than a hundred blows into a fool. (Pro 17:10)

Steven Covey, in “Seven Habits of Highly Effective People” put it this way, “seek first to understand and then to be understood.”  This requires that we honestly listen to the criticism.  Here are some questions to ask as you listen:

  • What can I/we learn from this?

  • What can we do better/differently?

  • Where is the wheat in the chaff?

  • How can I minister to this individual? How can I be helpful?  How can I encourage him or her?

  • What can I do to foster a positive relationship?

  • How should I follow-up this conversation?

Don’t Discount the Message Because of the Messenger

Some people simply have more credibility than others.  Our tendency, with some justification, is to discount the chronic complainer, the “high maintenance” parent or employee, or to miss the message because of the inappropriate communication or behavior of the messenger.

Don’t.  It is important to look for the nugget of truth that may lay beneath the harsh or emotional criticism.  Listen to the content of what is being communicated, not the way it is being delivered.

This also applies to the “anonymous” letter.  In years past I would typically ignore anonymous letters.  My reaction was, “if they don’t have the moral courage to sign their name, I don’t have time to read it!”  Rather smug, don’t you think?

I have changed my perspective on anonymous communications.  I still give less weight to anonymous letters but I do read them and I do look for that nugget of truth that--notwithstanding the moral cowardice demonstrated by an anonymous letter—nevertheless still needs to be addressed.

Be Forgetful

I have a bad memory, which usually frustrates me, especially when I forget names. However, a bad memory can be a blessing!  

What I mean is this: hear it, deal with it, forget it!  Don’t rehearse the offense in your mind, don’t nurture the anger or hurt feelings, and don’t talk about it.  Deal with any legitimate issues being brought to your attention, even if that is your own failings, work to address the problem(s), and then move on.  Nothing is gained by allowing discouragement or bitterness to take root.  We have more important things to do than nurse our wounds.

Putting it All Together

No one likes to be criticized and when we are it is easy to be offended.  It is, however, possible to deal with criticism without being offended—at least not for long-by applying the following principles:

  • Criticism is Inevitable-Expect and Accept It

  • Grow Alligator Skin

  • Look at the Beam in Our Eye

  • Be Willing to Take it Graciously

  • Be Quick to Listen

  • Don’t Discount the Message because of the Messenger

  • Be Forgetful

Our Most Important Lesson

The way we respond to criticism may be one of the most powerful lessons we ever teach.  We can give wonderful speeches and inspiring devotionals but the demonstration of the Fruit of the Spirit when dealing with criticism may be what the Lord uses to minister and instruct others.  If actions speak louder than words then how we deal with those who are criticizing us is more important than our pronouncements.

But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control; against such things there is no law. (Gal 5:22-23)

I encourage you to share your suggestions on dealing with criticism with our readers by leaving a comment to this article.

When Change is Bad

I found this article articulates what many teachers feel—in public and Christian schools.  Too often, with the best of intentions, we throw a hodgepodge of ideas at our staff, what I call du jour training/idea of the year.  See my previous post: Rethinking Staff Development: “This Too Shall Pass.”

Solutions Are the Problem in Education

By Mary Kennedy

There used to be a saying that if you were not part of the solution, you were part of the problem. The implication was that we all, collectively, were creating the problem, and that the solution required all of us to change together.

But in education, solutions are a big part of our problem. School people are swamped by a deluge of solutions. They suffer from reform fatigue.

A few years ago, I visited teachers in several districts spread across the nation. I was struck by the variety of interruptions they experienced in their classrooms, and by how many of these had begun as good intentions. Here’s one example: A science teacher took part in a National Geographic Society project that gave his students a chance to collect samples from a local waterway and contribute them to a national database. Sounds like a great idea, right? His class got to participate in a national science study. But the timing of the project caused the teacher to interrupt his ongoing science unit. When the project was finished, students had forgotten where they were in their regular curriculum.

National Geographic is hardly alone in wanting to help educators. The number of associations, institutions, government agencies, and volunteers of all kind who want to solve educational problems has grown so large that teachers are now surrounded by helpful voices and besieged by ideas too numerous to attend to. Instead of strengthening teaching, this multitude of innovations and reforms distracts both teachers and students from their central tasks, making it difficult to concentrate, to stay on task, and to sustain a coherent direction.

Moreover, these improvements often contradict one another. Consider two ideas currently on the table for evaluating teaching practice. On one hand, we have lesson study, a highly structured undertaking that requires months of collective effort and careful thought. On the other, we have walk-throughs, quick and unstructured events that can be conducted by one person in under five minutes. These ideas seem to make entirely different assumptions about how we can learn about teaching, yet they are both popular right now.

There have always been zealous education reformers, of course. But the number and variety of helpful ideas is now so great that the solutions themselves have become a problem.

It is easy to brainstorm about alternatives in education, but hard to anticipate their unintended consequences. Take, for instance, pullout programs. These well-intentioned entitlement programs, introduced in the 1960s, pull students out of their regular classrooms for special instruction. The timing of the pullout has to fit the pullout teacher’s schedule, which means that the original teacher must adjust her instructional schedule to accommodate this movement. Since both teachers may be teaching similar content, they also need to coordinate their instruction, something that takes time. And that is not all: Every time a student is pulled from a regular classroom, and every time that student returns to the regular classroom, the ongoing instruction is interrupted. Students are distracted, and so is the teacher. Lesson continuity and coherence are at risk.

Pullout programs are one of many helpful ideas introduced to improve education. Every test, every assembly, and every public-address announcement is a helpful addition that ultimately disrupts instructional continuity. Every change of schedule, from hourly to block scheduling and back to hourly, requires teachers to revise their routines and strategies. Every new policy, from zero tolerance to team-teaching, pulls teachers’ attention away from their teaching and toward solving a logistical problem. Instead of thinking about how to engage students with curriculum content, they must think about how to revise their procedures, schedules, and strategies to accommodate the newest helpful idea.

Remember when we decided that teachers should have telephones in their rooms? The idea was to “professionalize” the job. Well, now that teachers have telephones, parents can call up at any time to leave messages for their children. So when students are struggling with the difference between ¼ and ½, or debating the merits of the Bill of Rights, the phone rings. And it is right there, in the middle of the classroom and in the middle of every lesson.

The problem is this: Both teaching and learning require sustained attention. Not only do students need opportunities to think, but so do their teachers. More than anything, teachers need time to compose their thoughts and make sure that, when they approach a new unit or a new lesson, they have a clear idea of what they want to accomplish.

Students are even more vulnerable to distractions. In my conversations with teachers, I have found that they care more about maintaining the momentum of the lesson than anything else. The central challenge of teaching is finding enough uninterrupted time to get students’ minds wrapped around an idea, and keeping it there until the idea makes sense to them. Disruptions don’t merely take a few moments of class time: After them, teachers often feel that they need to rewind the entire lesson and begin anew.

Yet we live in a time when reforms and fads have become so commonplace that every new board member or superintendent feels a need to make a personal mark on his or her district by introducing something new. As these policymakers come and go, teachers are buffeted by the raft of competing new ideas they leave behind. So routine turnovers in leadership reignite this continuing series of distractions, further reducing teachers’ chances of finding time for reflection and maintaining a stable environment for intellectual work.

No wonder that when the new superintendant comes to town, and the new professional-development program is brought in, teachers go into their classrooms and quietly shut their doors.

Every American teacher feels some level of reform fatigue. If you think you are part of the solution, check again. You may be part of the problem.

Mary Kennedy is a professor in the department of teacher education at Michigan State University, in East Lansing, Mich.  Vol. 28, Issue 37

How Facebook Can Affect Your Enrollment, Marketing, and Communication

By Dr. Barrett Mosbacker

According to Sharon Gaudin of Computerworld, a recent study shows that social networks for middle-agers (that’s most of us reading this article) are now a more popular form of communication than email.

I remember that just a few years ago many Christians, including Christian school administrators and teachers, viewed social networks as the exclusive domain of teenagers or were immoral, or both and therefore should or could be ignored.  Such a perspective was a mistake then and is a mistake now.  Social networks are a form of communication and social interaction.  Social networks are neither inherently good nor inherently evil.  HOW they are used determines their value.

According to a report by Nielsen Online (download PDF), social networks are used by two-thirds of all worldwide online users.  Social networks and blogs have become the fourth most popular online products.  The report lists e-mail as No. 5 on the list of users' favorite online tools. Search tools, portals and PC software topped the list.

Other highlights of the report include:

  • Putting the growth of social networks – popularity and engagement – into context

  • How the audience to social networks is changing

  • The challenges facing advertisers on social networks

  • What advertisers can do to find the magic formula for advertising in social networks

  • Factors contributing to the Facebook phenomenon

  • Why localization has won the day in many countries

  • Where mobile social networking has taken the greatest hold

  • What ‘traditional’ publishers can do in the face of the social network phenomenon

Mind Share

“Of the social networking sites out there, Twitter and Facebook seem to have the lion's share of the mind share these days. And Facebook has the lion's share of the market share, as well. In January, online researcher comScore Inc. reported that Facebook, once thought of as the up-and-coming social network, had overshadowed rival MySpace, with nearly 222 million unique visitors in December compared to 125 million for MySpace.

To back up comScore's numbers, Facebook CEO Mark Zuckerberg noted in a January blog post that the social networking site had hit a big milestone -- 150 million active users, nearly half of whom use the network daily.”

Neilson’s report also shows the significant increase in the time spent on Facebook: In all the markets that the company tracks, Facebook is visited monthly by three of every 10 people online.

Our Parents and Prospective Parents are on Facebook

THE MOST SURPRISING FINDING OF THE REPORT is that Facebook’s greatest growth in global audience numbers has come from people aged 35-49!  Social networks aren’t just for the teenage set anymore.

This is the prime child rearing, school selecting age of the population!

Should We Use Facebook and Other Social Networks to Connect with Parents?

Frankly, I don’t know the answer to that question but I am researching the issue because I believe we should try.  Here are some of the issues to consider.

Our Mindset/Mental Model Must Change

Traditional advertising is one-way communication—the message is pushed or placed in front of the intended customer.

Social networks by definition are SOCIAL and therefore the “advertising” must be a conversation.  According to Nielson, “the point that social network members are co-creators of content and, therefore, have a sense of ownership within the site means advertising should be about participating in a relevant conversation with consumers rather than simply pushing ads on them. After all, it is social media. Advertising shouldn’t be about interrupting or invading the social network experience, it should be part of this conversation.”

This two-way conversation presents opportunities and problems.

Positively, it provides a framework for engaging in authentic conversations about education, Christian education, and our schools.  Facebook, for example, is a wonderful way to provide helpful information to current and prospective parents.

Negatively, we run the risk of false accusations and unjustified negative comments being made by disgruntled individuals.  The social network, if not managed well, could also foster gossip and slander.

In other words, promoting our schools through social networks can be a two-edged sword.

“Messaging within advertising should come from a more authentic, candid and humble perspective.

Social media has, once again, brought word of mouth to the fore as the ultimate form of advertising at a time when traditional advertising is suffering from a major lack of trust.

Nielsen’s analysis of social media conversations back in 2007 and again in December 2008 showed that ‘false’ was the term most closely associated with “advertising”.
Social media has fanned the flames of consumer distrust about advertisers claims. However, at the same time social media has provided the motive, opportunity
and means for advertisers to engage consumers in a more open and honest way.”

Building Trust and Friendships with Parents?

The report goes on to note that “social networks are ultimately about friendships, where members add value to each other’s lives through interaction.  Therefore, advertising should follow the same philosophy of adding value through interaction and consultation. Fan sites or sponsored groups are, perhaps, one of the ore successful examples of social network marketing that touch on the principles of interactivity and adding value …

However, the challenge for advertisers is that discussions within these groups won’t necessarily align itself with the brand-designed messaging. Much like a friendship, marketing on social networks requires continual investment – in terms of time and effort as opposed to financial – to be of value to both parties.”

In other words, some of the conversation on a Facebook fan page for our school will not reflect the message that we are trying to communicate.  Some of the comments posted by participants may be blatantly false. Although this presents a significant problem, it also presents an opportunity—an opportunity to correct false information, rumors, and gossip and to share positively the philosophy and impact of Christian schooling.  Doing so of course requires that someone from the school be fully engaged with the Facebook site.

What Do You Think?

  • Does your school have a Facebook presence?  If so, why?  If not, why not?

  • If your school has a Facebook presence, how has it worked?  Has it been a net positive experience or a negative one?

Technorati Tags: Facebook,Social Networking,Social Network,Advertising,Christian,Schhool,Education,Christian School,Christian Education

How To Deal Effectively with Conflict and Difficult People

By Dr. Barrett Mosbacker

Dealing with difficult people can be very uncomfortable!  Despite 20 years of experience, my stress level still rises whenever my administrative assistance informs me that: 

Mr. and Mrs. Jones want to see you.  They are upset about .....

One would think that by now I would have learned to be more sanguine but alas, I still feel my gut tighten in anticipation of an unpleasant conversation.

Although I have not yet learned how to reach a “state of nirvana,” I have learned a few things over the years that may be helpful to you.  I offer the following tips with the prayer that you will find them helpful the next time you face that angry email, phone call, or the unscheduled “do you have a minute?”

Conflict Cannot and Should Not Be Avoided

If two godly men like Paul and Barnabas, who ministered and faced persecution together, could not avoid conflict (Acts 15:39-40) then there should be no illusions about our ability to avoid it. Conflict is inevitable.  It is also an integral part of our ministry to students, parents, and staff.

I often tease parents during our Parent Orientation sessions.  When asking for their prayers I quip:

My job is relatively easy--"I only deal with people's children, money, and religion!

Parents laugh at this statement because they quickly realize just how difficult leading a school can be. Most of them would not want the job for any amount of pay!  Upon reflection, they become a bit more empathetic when assessing the school's response to a given situation.

A Little Humor

As illustrated by my quip, humor is a natural and effective way to reduce tension, demonstrate humility, and foster empathy--provided it is used appropriately and in the right context.  Misused or inappropriate humor can do more harm than good. Well timed and thoughtful humor, on the other hand, can relax a tense situation and put it into perspective.  Consider the following non-school examples (source: How to Use Humor to Diffuse Conflict, by Carla Rieger).

Time Deadline

Our manager was pushing the IT technician to fix a huge computer breakdown in under half a day. The technician was getting frustrated at the unreasonable request, but rather than push back with resistance, he said, "Actually, I only need two hours. The other two I'll be using to cure world hunger." They both laughed and the manager mellowed out.

Smaller Budget

A client kept returning our budget proposal saying it needed to be smaller. No matter how much trimming we did, the client kept pushing for "Smaller, smaller!" I finally took the proposal to a copier and had it reduced to two inches in size. I sent it to the client and said, "This is about as small as I can make it. Tell me what you think." He called me saying it got a huge laugh in his office and that he would now accept the proposal as soon as he could find his magnifying glass.

Again, be careful.  Humor can be very effective but it can backfire if it is poorly timed or inappropriate.

To make an apt answer is a joy to a man, and a word in season, how good it is! (Pro 15:23)

To Disciple and to be Discipled

When I know that I am about to be confronted with an angry or upset parent, or when confronted unexpectedly, I remind myself that every conflict "is an opportunity to disciple or to be discipled."  The objective is not to avoid conflict, it is not to deny that there is a problem, and it is not merely to "tolerate" the other person or the meeting.  Instead, conflict is a providentially appointed opportunity to disciple and minister to others or to be discipled by others (Rom. 8:28). 

When dealing with someone who is upset, don't ask yourself "how can I avoid this situation or how can I get through it as quickly and painlessly as possible."  Instead, ask yourself this,

How can the Lord use me in this situation to minister to Mr. and Mrs. Jones and how can the Lord use upset Mr. and Mrs. Jones to instruct me or to make the school better?

You will be surprised how much easier it is to deal with difficult situations and people when you adopt this biblical attitude.  I remind myself of the following verses when facing a difficult situation:

Iron sharpens iron, and one man sharpens another. (Proverbs 27:17)

Where there is no guidance, a people falls, but in an abundance of counselors there is safety. (Proverbs 11:14)

Better is open rebuke than hidden love. Faithful are the wounds of a friend; profuse are the kisses of an enemy. (Pro 27:5-6)

The upset parent or staff member can be our instructors!  Only pride would keep us from freely acknowledging our need for correction--even if not given in an appropriate manner.

Humility

Relax!  You and I have clay feet.  We make mistakes.  We sin.  Unlike our teenage children, we don't know everything. 

We don't have to pretend otherwise to be effective leaders. In fact, acknowledging our frailties reflects genuine humility, fosters listening, reduces defensiveness, and in general reduces tension.  It also puts us in a state of mind to learn from the situation while fostering respect for those who are upset. 

Admit mistakes.  Do not be defensive.  Own the poor decisions.  Doing so models Christian character, is instructive to those who are upset, and leads to the development of stronger schools.

Pride goes before destruction, and a haughty spirit before a fall. (Pro 16:18)

Listen!!

Know this, my beloved brothers: let every person be quick to hear, slow to speak, slow to anger. (James 1:19)

This verse reminds me of Steven Covey's statement that one of the Seven Habits of Highly Successful People is that they seek first to understand and then to be understood.  In our pride or defensiveness we often seek to justify more than we seek to understand. We want to defend more than we want to learn.  This attitude is both wrong and counter-productive.

Even if the other person is out of line or just plain wrong, we can often learn something of value from the confrontation.  This requires that we talk less and listen more

Sometimes people just need to vent.  Have you ever been in a meeting where the other party keeps repeating the same grievance over and over?  You got it the first time or certainly by the second rendition but they keep going? 

Take a deep breath (quietly!), be patient, and give them ample time.  Doing so shows respect, gives them time to vent, and may reveal something important to learn.

Speak the Truth--In Love

Humility does not mean that we ignore sin or false accusations.  It is sinful to ignore the truth in order to avoid conflict.  Sometimes we need to confront the parent or the employee with their sinful behavior.  For example, the dad who is acting inappropriately during an athletic event, the teacher who responded disrespectfully to a student, or the parent who was verbally abusive to a teacher must be confronted and corrected.  Ignoring sinful behavior in the school corrupts the school's culture.

HOW we speak the truth, however, is extremely important.  We should be clear and candid but gracious even if we have to confront the sinful behavior of others. 

Rather, speaking the truth in love, we are to grow up in every way into him who is the head, into Christ. (Eph. 4:15)

A soft answer turns away wrath, but a harsh word stirs up anger. (Pro 15:1)

The wise of heart is called discerning, and sweetness of speech increases persuasiveness. (Pro 16:21)

Turn the Other Cheek, Go the Extra Mile

Remember, LIFE AND MINISTRY ARE NOT ABOUT US!  When we remember that we are to "be living sacrifices" (Rom. 12:1-2) it is easier not to take personal offense when dealing with conflict.  Every action we take and every response we give, or don't give, reflects upon God's glory, His kingdom, the testimony of the Gospel, the reputation of our schools, and our leadership. 

When dealing with angry or unreasonable people, it is helpful to remember Jesus' instruction:

And if anyone forces you to go one mile, go with him two miles. Give to the one who begs from you, and do not refuse the one who would borrow from you. "You have heard that it was said, 'You shall love your neighbor and hate your enemy.' But I say to you, Love your enemies and pray for those who persecute you, so that you may be sons of your Father who is in heaven. For he makes his sun rise on the evil and on the good, and sends rain on the just and on the unjust. For if you love those who love you, what reward do you have? Do not even the tax collectors do the same? And if you greet only your brothers, what more are you doing than others? Do not even the Gentiles do the same? You therefore must be perfect, as your heavenly Father is perfect. (Mat 5:41-48)

We can demonstrate going the extra mile in our schools with a strong bias for "yes."  In other words, unless the request violates an important policy or foundational principle our bias should be to say yes.  While it is not always possible to agree, it is possible to agree to requests more often than we like to admit. 

One of the keys to saying "yes" is to avoid the "convenience" trap.  That is, if we are not vigilant we can too quickly say no because saying yes would require sacrifice and inconvenience.  Remember, sacrificial service not convenience, is Christ's example for our lives and ministries.

Take a moment to reflect on the following verses.

But when Herod's birthday came, the daughter of Herodias danced before the company and pleased Herod, so that he promised with an oath to give her whatever she might ask. Prompted by her mother, she said, "Give me the head of John the Baptist here on a platter." And the king was sorry, but because of his oaths and his guests he commanded it to be given. He sent and had John beheaded in the prison, and his head was brought on a platter and given to the girl, and she brought it to her mother.

And his disciples came and took the body and buried it, and they went and told Jesus. Now when Jesus heard this, he withdrew from there in a boat to a desolate place by himself. But when the crowds heard it, they followed him on foot from the towns.

When he went ashore he saw a great crowd, and he had compassion on them and healed their sick. Now when it was evening, the disciples came to him and said, "This is a desolate place, and the day is now over; send the crowds away to go into the villages and buy food for themselves." But Jesus said, "They need not go away; you give them something to eat." (Mat 14:6-16)

Note several things:

1) Jesus has just been told about the beheading of John the Baptist.  His natural human response upon hearing this terrible news is that he sought solitude, perhaps a quiet place to grieve the loss. 

2) Jesus is inconvenienced.  The inconsiderate and insensitive crowd follows Jesus--demanding more of his time and energy--notwithstanding his own desire for solitude. 

3) Jesus does not feel sorry for himself, he does not ignore the needs of those around them, and he does not complain--instead--he gives of himself yet again in order to serve them.  Rather than feeling sorry for himself he has compassion on them!

Responding versus Reacting

 Stop!  Pray! Think!  When confronted by an upset parent or employee, when reading a brusque or mean-spirited email, or when listening to an angry diatribe on the phone, do not immediately react.  Wait.  An immediate  emotionally driven response does not reflect the Fruit of the Spirit and will be counter-productive.

Rather than responding immediately take a moment to say a silent prayer.  Then reflect on the issue before responding to it. 

For example, I will often compose a response to an email and then set it aside for several hours or for a day.  Inevitably I find myself revising the email being careful with the words I choose to ensure that my response is not emotional, is clear and gracious, and deals with the facts, not the emotions surrounding the issue.

I often employ Paul’s “sandwich” style as found in  his Epistles.  You are probably familiar with his style.  He starts out with a compliment or praise, moves to instruction/correction, and closes with praise or positive acknowledgment.  Here is an example from I Corinthians.

Opening:

Grace to you and peace from God our Father and the Lord Jesus Christ. I give thanks to my God always for you because of the grace of God that was given you in Christ Jesus, that in every way you were enriched in him in all speech and all knowledge-- even as the testimony about Christ was confirmed among you--(1Co 1:3-6) …

Instruction/Correction:

… But I, brothers, could not address you as spiritual people, but as people of the flesh, as infants in Christ … (1Co 3:1) …

Closing:

… The grace of the Lord Jesus be with you. My love be with you all in Christ Jesus. Amen. (1Co 16:23-24)

Follow-up

Do not ignore the matter!  It will not go away.  Whatever the issue—address it.  Dr. Kynerd, our current Chancellor and former Superintendent, has given me very wise advice.  He counsels, “Under promise and over deliver.”  Reflect on the benefits of this statement for a moment.  What are the potential benefits if we under promise, over deliver, and always follow-up?  Conversely, what are the consequences if we over promise and under deliver?

Fruit of the Spirit

But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control; against such things there is no law. (Gal 5:22-23)

When dealing with conflict, ask yourself the following questions:

  • How will my response reflect love?

  • How can I find joy in this situation for myself and for the one who is upset? (“count it all joy, my brothers, when you meet trials of various kinds, for you know that the testing of your faith produces steadfastness. Jas 1:2-3)

  • How can I show kindness EVEN if I am being “abused”?

  • What good deed/work can I perform in this situation?

  • How can I use this situation to demonstrate faithfulness to my Lord, to my calling and to my students, parents, and staff?

  • How am I reflecting gentleness in my response as I seek to “speak the truth in love?”

  • Am I demonstrating self-control or am I reacting?

Keeping Authorities Informed

With the exception of gifts, people do not like surprises!  If you are dealing with an issue that is likely to come to the attention of a board member, the pastor, or others in positions of authority—inform them in advance of the situation.

I routinely give my board chairman and/or the pastors a “heads-up” on situations that may percolate.  Doing so is a courtesy to them so that they are not caught off guard.  It also fosters trust and gives you the opportunity to seek advice.  There is NO DOWNSIDE to this proactive communication!

Likewise, if there is bad news share it with the school board forthrightly.  Don’t sweep things under the rug, don’t pretend everything is fine if they aren’t.  You owe it to your board and others to keep them fully informed of the good, the bad, and the ugly.

Making the Hard but Necessary Decisions

Sometimes an effective response may be require a parting of the way.  For example, an employee may have to be dismissed or a parent may have to be told that the school can no longer serve him or her.  This should be a last resort measure but it may be necessary. 

Over the years I have had to make the unpleasant decision to terminate an employee or to tell a parent that his behavior is such that the school can no longer effectively serve his family.

Such decisions should only be made after much prayer, hard work, and longsuffering.  The highest levels of integrity must be maintained.  But failure to make these hard decisions is a failure of leadership. 

 When you make these hard decisions remember that you do not have the liberty of defending yourself to others.  With the exception of those with authority over us, we must not share information regarding the circumstances of our decision with others in order to justify ourselves.  We also do not have the liberty of gossiping (sharing something that is true is still gossip!).  The Scriptures are clear—“Love covers a multitude of sins.”  This does not mean that sin is swept under the rug—it means that we protect the reputations of our protagonists even if doing so causes others to question our leadership and decisions.  Again, this is NOT about us.

In Summary

  • Conflict cannot and should not be avoided

  • Use humor to diffuse anger

  • See conflict as an opportunity to disciple and/or to be discipled

  • Be humble

  • Listen

  • Speak the truth in love

  • Turn the other cheek, go the extra mile

  • Respond—don’t react

  • Follow-up

  • Demonstrate the Fruit of the Spirit

  • Keep the appropriate authorities informed

  • Make the hard decisions

The End of Christian America?

Reprinted from Newsweek (Apr 13, 2009). Jon Meacham

The percentage of self-identified Christians has fallen 10 points in the past two decades. How that statistic explains who we are now—and what, as a nation, we are about to become.

It was a small detail, a point of comparison buried in the fifth paragraph on the 17th page of a 24-page summary of the 2009 American Religious Identification Survey. But as R. Albert Mohler Jr.—president of the Southern Baptist Theological Seminary, one of the largest on earth—read over the document after its release in March, he was struck by a single sentence. For a believer like Mohler—a starched, unflinchingly conservative Christian, steeped in the theology of his particular province of the faith, devoted to producing ministers who will preach the inerrancy of the Bible and the Gospel of Jesus Christ as the only means to eternal life—the central news of the survey was troubling enough: the number of Americans who claim no religious affiliation has nearly doubled since 1990, rising from 8 to 15 percent. Then came the point he could not get out of his mind: while the unaffiliated have historically been concentrated in the Pacific Northwest, the report said, "this pattern has now changed, and the Northeast emerged in 2008 as the new stronghold of the religiously unidentified." As Mohler saw it, the historic foundation of America's religious culture was cracking.

"That really hit me hard," he told me last week. "The Northwest was never as religious, never as congregationalized, as the Northeast, which was the foundation, the home base, of American religion. To lose New England struck me as momentous." Turning the report over in his mind, Mohler posted a despairing online column on the eve of Holy Week lamenting the decline—and, by implication, the imminent fall—of an America shaped and suffused by Christianity. "A remarkable culture-shift has taken place around us," Mohler wrote. "The most basic contours of American culture have been radically altered. The so-called Judeo-Christian consensus of the last millennium has given way to a post-modern, post-Christian, post-Western cultural crisis which threatens the very heart of our culture." When Mohler and I spoke in the days after he wrote this, he had grown even gloomier. "Clearly, there is a new narrative, a post-Christian narrative, that is animating large portions of this society," he said from his office on campus in Louisville, Ky.

There it was, an old term with new urgency: post-Christian. This is not to say that the Christian God is dead, but that he is less of a force in American politics and culture than at any other time in recent memory. To the surprise of liberals who fear the advent of an evangelical theocracy and to the dismay of religious conservatives who long to see their faith more fully expressed in public life, Christians are now making up a declining percentage of the American population.

According to the American Religious Identification Survey that got Mohler's attention, the percentage of self-identified Christians has fallen 10 percentage points since 1990, from 86 to 76 percent. The Jewish population is 1.2 percent; the Muslim, 0.6 percent. A separate Pew Forum poll echoed the ARIS finding, reporting that the percentage of people who say they are unaffiliated with any particular faith has doubled in recent years, to 16 percent; in terms of voting, this group grew from 5 percent in 1988 to 12 percent in 2008—roughly the same percentage of the electorate as African-Americans. (Seventy-five percent of unaffiliated voters chose Barack Obama, a Christian.) Meanwhile, the number of people willing to describe themselves as atheist or agnostic has increased about fourfold from 1990 to 2009, from 1 million to about 3.6 million. (That is about double the number of, say, Episcopalians in the United States.)

While we remain a nation decisively shaped by religious faith, our politics and our culture are, in the main, less influenced by movements and arguments of an explicitly Christian character than they were even five years ago. I think this is a good thing—good for our political culture, which, as the American Founders saw, is complex and charged enough without attempting to compel or coerce religious belief or observance. It is good for Christianity, too, in that many Christians are rediscovering the virtues of a separation of church and state that protects what Roger Williams, who founded Rhode Island as a haven for religious dissenters, called "the garden of the church" from "the wilderness of the world." As crucial as religion has been and is to the life of the nation, America's unifying force has never been a specific faith, but a commitment to freedom—not least freedom of conscience. At our best, we single religion out for neither particular help nor particular harm; we have historically treated faith-based arguments as one element among many in the republican sphere of debate and decision. The decline and fall of the modern religious right's notion of a Christian America creates a calmer political environment and, for many believers, may help open the way for a more theologically serious religious life.

Let's be clear: while the percentage of Christians may be shrinking, rumors of the death of Christianity are greatly exaggerated. Being less Christian does not necessarily mean that America is post-Christian. A third of Americans say they are born again; this figure, along with the decline of politically moderate-to liberal mainline Protestants, led the ARIS authors to note that "these trends … suggest a movement towards more conservative beliefs and particularly to a more 'evangelical' outlook among Christians." With rising numbers of Hispanic immigrants bolstering the Roman Catholic Church in America, and given the popularity of Pentecostalism, a rapidly growing Christian milieu in the United States and globally, there is no doubt that the nation remains vibrantly religious—far more so, for instance, than Europe.

Still, in the new NEWSWEEK Poll, fewer people now think of the United States as a "Christian nation" than did so when George W. Bush was president (62 percent in 2009 versus 69 percent in 2008). Two thirds of the public (68 percent) now say religion is "losing influence" in American society, while just 19 percent say religion's influence is on the rise. The proportion of Americans who think religion "can answer all or most of today's problems" is now at a historic low of 48 percent. During the Bush 43 and Clinton years, that figure never dropped below 58 percent.

Many conservative Christians believe they have lost the battles over issues such as abortion, school prayer and even same-sex marriage, and that the country has now entered a post-Christian phase. Christopher Hitchens —a friend and possibly the most charming provocateur you will ever meet—wrote a hugely popular atheist tract a few years ago, "God Is Not Great." As an observant (if deeply flawed) Episcopalian, I disagree with many of Hitchens's arguments—I do not think it is productive to dismiss religious belief as superstitious and wrong—but he is a man of rigorous intellectual honesty who, on a recent journey to Texas, reported hearing evangelical mutterings about the advent of a "post-Christian" America.

To be post-Christian has meant different things at different times. In 1886, The Atlantic Monthly described George Eliot as "post-Christian," using the term as a synonym for atheist or agnostic. The broader—and, for our purposes, most relevant—definition is that "post-Christian" characterizes a period of time that follows the decline of the importance of Christianity in a region or society. This use of the phrase first appeared in the 1929 book "America Set Free" by the German philosopher Hermann Keyserling.

The term was popularized during what scholars call the "death of God" movement of the mid-1960s—a movement that is, in its way, still in motion. Drawing from Nietzsche's 19th-century declaration that "God is dead," a group of Protestant theologians held that, essentially, Christianity would have to survive without an orthodox understanding of God. Tom Altizer, a religion professor at Emory University, was a key member of the Godless Christianity movement, and he traces its intellectual roots first to Kierkegaard and then to Nietzsche. For Altizer, a post-Christian era is one in which "both Christianity and religion itself are unshackled from their previous historical grounds." In 1992 the critic Harold Bloom published a book titled "The American Religion: The Emergence of the Post-Christian Nation." In it he cites William James's definition of religion in "The Varieties of Religious Experience": "Religion … shall mean for us the feelings, acts, and experiences of individual men in their solitude, so far as they apprehend themselves to stand in relation to whatever they consider the divine."

Which is precisely what most troubles Mohler. "The post-Christian narrative is radically different; it offers spirituality, however defined, without binding authority," he told me. "It is based on an understanding of history that presumes a less tolerant past and a more tolerant future, with the present as an important transitional step." The present, in this sense, is less about the death of God and more about the birth of many gods. The rising numbers of religiously unaffiliated Americans are people more apt to call themselves "spiritual" rather than "religious." (In the new NEWSWEEK Poll, 30 percent describe themselves this way, up from 24 percent in 2005.)

Roughly put, the Christian narrative is the story of humankind as chronicled in the Hebrew Bible and the New Testament—the drama of creation, fall and redemption. The orthodox tend to try to live their lives in accordance with the general behavioral principles of the Bible (or at least the principles they find there of which they approve) and anticipate the ultimate judgment of God—a judgment that could well determine whether they spend eternity in heaven or in hell.

What, then, does it mean to talk of "Christian America"? Evangelical Christians have long believed that the United States should be a nation whose political life is based upon and governed by their interpretation of biblical and theological principles. If the church believes drinking to be a sin, for instance, then the laws of the state should ban the consumption of alcohol. If the church believes the theory of evolution conflicts with a literal reading of the Book of Genesis, then the public schools should tailor their lessons accordingly. If the church believes abortion should be outlawed, then the legislatures and courts of the land should follow suit. The intensity of feeling about how Christian the nation should be has ebbed and flowed since Jamestown; there is, as the Bible says, no thing new under the sun. For more than 40 years, the debate that began with the Supreme Court's decision to end mandatory school prayer in 1962 (and accelerated with the Roe v. Wade ruling 11 years later) may not have been novel, but it has been ferocious. Fearing the coming of a Europe-like secular state, the right longed to engineer a return to what it believed was a Christian America of yore.

But that project has failed, at least for now. In Texas, authorities have decided to side with science, not theology, in a dispute over the teaching of evolution. The terrible economic times have not led to an increase in church attendance. In Iowa last Friday, the state Supreme Court ruled against a ban on same-sex marriage, a defeat for religious conservatives. Such evidence is what has believers fretting about the possibility of an age dominated by a newly muscular secularism. "The moral teachings of Christianity have exerted an incalculable influence on Western civilization," Mohler says. "As those moral teachings fade into cultural memory, a secularized morality takes their place. Once Christianity is abandoned by a significant portion of the population, the moral landscape necessarily changes. For the better part of the 20th century, the nations of Western Europe led the way in the abandonment of Christian commitments. Christian moral reflexes and moral principles gave way to the loosening grip of a Christian memory. Now even that Christian memory is absent from the lives of millions."

Religious doubt and diversity have, however, always been quintessentially American. Alexis de Tocqueville said that "the religious atmosphere of the country was the first thing that struck me on arrival in the United States," but he also discovered a "great depth of doubt and indifference" to faith. Jefferson had earlier captured the essence of the American spirit about religion when he observed that his statute for religious freedom in Virginia was "meant to comprehend, within the mantle of its protection, the Jew and the Gentile, the Christian and the Mahometan, the Hindoo and infidel of every denomination"—and those of no faith whatever. The American culture of religious liberty helped create a busy free market of faith: by disestablishing churches, the nation made religion more popular, not less.

America, then, is not a post-religious society—and cannot be as long as there are people in it, for faith is an intrinsic human impulse. The belief in an order or a reality beyond time and space is ancient and enduring. "All men," said Homer, "need the gods." The essential political and cultural question is to what extent those gods—or, more accurately, a particular generation's understanding of those gods—should determine the nature of life in a given time and place.

If we apply an Augustinian test of nationhood to ourselves, we find that liberty, not religion, is what holds us together. In "The City of God," Augustine —converted sinner and bishop of Hippo—said that a nation should be defined as "a multitude of rational beings in common agreement as to the objects of their love." What we value most highly—what we collectively love most—is thus the central test of the social contract.

Judging from the broad shape of American life in the first decade of the 21st century, we value individual freedom and free (or largely free) enterprise, and tend to lean toward libertarianism on issues of personal morality. The foundational documents are the Declaration of Independence and the Constitution, not the Hebrew Bible and the New Testament (though there are undeniable connections between them). This way of life is far different from what many overtly conservative Christians would like. But that is the power of the republican system engineered by James Madison at the end of the 18th century: that America would survive in direct relation to its ability to check extremism and preserve maximum personal liberty. Religious believers should welcome this; freedom for one sect means freedom for all sects. As John F. Kennedy said in his address to the Greater Houston Ministerial Association in 1960: "For while this year it may be a Catholic against whom the finger of suspicion is pointed, in other years it has been, and may someday be again, a Jew—or a Quaker—or a Unitarian—or a Baptist … Today I may be the victim—but tomorrow it may be you—until the whole fabric of our harmonious society is ripped."

Religion has been a factor in American life and politics from the beginning. Anglican observance was compulsory at Jamestown, and the Puritans of New England were explicitly hoping to found a New Jerusalem. But coerced belief is no belief at all; it is tyranny. "I commend that man, whether Jew, or Turk, or Papist, or whoever, that steers no otherwise than his conscience dares," said Roger Williams.

By the time of the American founding, men like Jefferson and Madison saw the virtue in guaranteeing liberty of conscience, and one of the young republic's signal achievements was to create a context in which religion and politics mixed but church and state did not. The Founders' insight was that one might as well try to build a wall between economics and politics as between religion and politics, since both are about what people feel and how they see the world. Let the religious take their stand in the arena of politics and ideas on their own, and fight for their views on equal footing with all other interests. American public life is neither wholly secular nor wholly religious but an ever-fluid mix of the two. History suggests that trouble tends to come when one of these forces grows too powerful in proportion to the other.

Political victories are therefore intrinsically transitory. In the middle of the 19th century, the evangelist Charles Grandison Finney argued that "the great business of the church is to reform the world—to put away every kind of sin"; Christians, he said, are "bound to exert their influence to secure a legislation that is in accordance with the law of God."

Worldly success tends to mark the beginning of the end for the overtly religious in politics. Prohibition was initially seen as a great moral victory, but its failure and ultimate repeal show that a movement should always be careful what it wishes for: in America, the will of the broad whole tends to win out over even the most devoted of narrower interests.

As the 20th century wore on, Christians found themselves in the relatively uncontroversial position of opposing "godless communism," and the fervor of the Prohibition and Scopes-trial era seemed to fade a bit. Issues of personal morality, not international politics, would lay the foundations for the campaign for Christian America that we know as the rise of the religious right. The phenomenon of divorce in the 1960s and the Roe decision in 1973 were critical, and Jimmy Carter's born-again faith brought evangelical Christianity to the mainstream in 1976.

Growing up in Atlanta in the '60s and '70s, Joe Scarborough, the commentator and former Republican congressman, felt the fears of his evangelical parents and their friends—fears that helped build support for the politically conservative Christian America movement. "The great anxiety in Middle America was that we were under siege—my parents would see kids walking down the street who were Boy Scouts three years earlier suddenly looking like hippies, and they were scared," Scarborough says. "Culturally, it was October 2001 for a decade. For a decade. And once our parents realized we weren't going to disappear into dope and radicalism, the pressure came off. That's the world we're in now—parents of boomers who would not drink a glass of wine 30 years ago are now kicking back with vodka. In a way, they've been liberated."

And they have learned that politics does not hold all the answers—a lesson that, along with a certain relief from the anxieties of the cultural upheavals of the '60s and '70s, has tended to curb religiously inspired political zeal. "The worst fault of evangelicals in terms of politics over the last 30 years has been an incredible naiveté about politics and politicians and parties," says Mohler. "They invested far too much hope in a political solution to what are transpolitical issues and problems. If we were in a situation that were more European, where the parties differed mostly on traditional political issues rather than moral ones, or if there were more parties, then we would probably have a very different picture. But when abortion and a moral understanding of the human good became associated with one party, Christians had few options politically."

When that party failed to deliver—and it did fail—some in the movement responded by retreating into radicalism, convinced of the wickedness and venality of the political universe that dealt them defeat after defeat. (The same thing happened to many liberals after 1968: infuriated by the conservative mood of the country, the left reacted angrily and moved ever leftward.)

The columnist Cal Thomas was an early figure in the Moral Majority who came to see the Christian American movement as fatally flawed in theological terms. "No country can be truly 'Christian'," Thomas says. "Only people can. God is above all nations, and, in fact, Isaiah says that 'All nations are to him a drop in the bucket and less than nothing'." Thinking back across the decades, Thomas recalls the hope—and the failure. "We were going through organizing like-minded people to 'return' America to a time of greater morality. Of course, this was to be done through politicians who had a difficult time imposing morality on themselves!"

Experience shows that religious authorities can themselves be corrupted by proximity to political power. A quarter century ago, three scholars who are also evangelical Christians—Mark A. Noll, Nathan O. Hatch and George M. Marsden—published an important but too-little-known book, "The Search for Christian America." In it they argued that Christianity's claims transcend any political order. Christians, they wrote, "should not have illusions about the nature of human governments. Ultimately they belong to what Augustine calls 'the city of the world,' in which self-interest rules … all governments can be brutal killers."

Their view tracks with that of the Psalmist, who said, "Put not thy trust in princes," and there is much New Testament evidence to support a vision of faith and politics in which the church is truest to its core mission when it is the farthest from the entanglements of power. The Jesus of the Gospels resolutely refuses to use the means of this world—either the clash of arms or the passions of politics—to further his ends. After the miracle of the loaves and fishes, the dazzled throng thought they had found their earthly messiah. "When Jesus therefore perceived that they would come and take him by force, to make him a king, he departed again into a mountain himself alone." When one of his followers slices off the ear of one of the arresting party in Gethsemane, Jesus says, "Put up thy sword." Later, before Pilate, he says, "My kingdom is not of this world: if my kingdom were of this world, then would my servants fight." The preponderance of lessons from the Gospels and from the rest of the New Testament suggests that earthly power is transitory and corrupting, and that the followers of Jesus should be more attentive to matters spiritual than political.

As always with the Bible, however, there are passages that complicate the picture. The author of Hebrews says believers are "strangers and exiles on the earth" and that "For here we have no lasting city, but seek the city which is to come." In Romans the apostle Paul advises: "Do not be conformed to this world." The Second Vatican Council cited these words of Pius XII: the Catholic Church's "divine Founder, Jesus Christ, has not given it any mandate or fixed any end of the cultural order. The goal which Christ assigns to it is strictly religious … The Church can never lose sight of the strictly religious, supernatural goal."

As an archbishop of Canterbury once said, though, it is a mistake to think that God is chiefly or even largely concerned with religion. "I hate the sound of your solemn assemblies," the Lord says in Amos. Religion is not only about worshipping your God but about doing godly things, and a central message of the Gospels is the duty of the Christian to transform, as best one can, reality through works of love. "Being in the world and not of it remains our charge," says Mohler. "The church is an eternal presence in a fallen, temporal world—but we are to have influence. The Sermon on the Mount is about what we are to do—but it does not come with a political handbook."

How to balance concern for the garden of the church with the moral imperatives to make gentle the life of the world is one of the most perplexing questions facing the church. "We have important obligations to do whatever we can, including through the use of political means, to help our neighbors—promoting just laws, good order, peace, education and opportunity," wrote Noll, Hatch and Marsden. "Nonetheless we should recognize that as we work for the relatively better in 'the city of the world,' our successes will be just that—relative. In the last analysis the church declares that the solutions offered by the nations of the world are always transitory solutions, themselves in need of reform."

Back in Louisville, preparing for Easter, Al Mohler keeps vigil over the culture. Last week he posted a column titled "Does Your Pastor Believe in God?," one on abortion and assisted suicide and another on the coming wave of pastors. "Jesus Christ promised that the very gates of Hell would not prevail against his church," Mohler wrote. "This new generation of young pastors intends to push back against hell in bold and visionary ministry. Expect to see the sparks fly." On the telephone with me, he added: "What we are seeing now is the evidence of a pattern that began a very long time ago of intellectual and cultural and political changes in thought and mind. The conditions have changed. Hard to pinpoint where, but whatever came after the Enlightenment was going to be very different than what came before." And what comes next here, with the ranks of professing Christians in decline, is going to be different, too.

Read more about NEWSWEEK's poll on religion in America here .

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