They Are Coming After Your Students and Said So!

Dr. Barrett Mosbacker, PublisherAt a recent Executive Symposium on Distance Education that I attended a public school superintendent, not knowing I was from a private school, said to the group (to paraphrase), "we are developing a robust online program and we fully expect to recapture students from home schooling families and private schools."

I just reread portions of Christensen's excellent book, "Disrupting Class".  I am particularly interested by his analysis of the "Dimensions of Agreement" and the "Tools of Cooperation".  I have attached graphics depicting the concepts.  These are particularly important to me because it can be difficult to get staff to accept change--I find this particularly problematic among conservative Christians, whom by definition, are "conservative."  :-)  In my estimation, moving forward, carefully and thoughtfully, with distance learning programs in imperative but it is not an easy task--the learning curve is steep, creating a feasible business plan is critical, and getting buy in can be tough.  But, Christensen argues, refreshingly, that consensus is not necessarily the goal--cooperation is!  I find that a refreshing approach given the emphasis on consensus building over the last several decades in the management literature.  I was also surprised by his observation that change is most difficult when there is wide agreement on the goals and processes currently in place.  Generally, one would think that this is a good thing. Upon reflection, however, it is easy to see why change in an organization can be very difficult when the organization is in the upper right quadrant of the dimensions of agreement chart.  This means that one of our challenges is to challenge the consensus on the goals and/or processes currently in place, which is all the more difficult when the organization is successful.  In other words, success can actually work against us, as in "good is the enemy of great."  It is what I'm calling the "Hobbit Effect."

In the Lord of the Rings, the Hobbits went merrily about their lives oblivious to the fact that Mordor was rising and threatening them.  Only a few saw the danger and acted.  I wonder if distance learning and charter schools aren't the "Mordors" of Christian education.  While we argue about uniforms, dress codes, and tuition discounts, the public system is installing a robust distance learning infrastructure and charters are multiplying.  Will we wake up in 10 years and wonder what happened to our market?’

Christensen (2008), Disrupting the classroom, p. 187

Dimensions of Agreement Christensen 

Tools of Cooperation Christensen

I am so impressed with Christensen's book that I've ordered two more:
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do

The Innovator's Solution: Creating and Sustaining Successful Growth

Jesus, Save Us From Your Followers

image

By Jay Matthews

Just had the privilege to view the documentary in selected theaters, "Jesus Save Us From Your Followers." I had an inside source allow me to see a DVD of it and have had some time to view it in sections.

Very clever movie and very impressive in terms of the visual presentation and trendy graphics.

The documentary explores the polarization of American culture over issues of faith and asks a great question: What is wrong? Why is there so much venom over such a beautiful message- the gospel of Jesus Christ?

Dan Merchant presents an excellent exploration of this caustic culture in these important areas.

I found the movie helpful in some points, but too silent on two large aspects of this issue.

First: We have lost civil dialogue in this culture. Disagreement usually means 'war'. Instead of honest debate- we hurl sound bites over the internet or through talking heads. I agree that we have lost humility and love in the message. The section of the movie (inspired by Blue Like Jazz) of Christian confession was very powerful.

Second: We are ignorant of opposing worldviews and uneducated in the trends of mainstream culture. The culture war mantra has made these issue oriented debates instead of human relationships.

I agree with these premises and, sadly, am guilty as charged.

But there are two other major problems in our presentation of the gospel.

1) We need to be more tender to the 'world' - but we have lost accountability inside the church. There is no discernible difference inside the American church and outside the American church today. We are guilty of loving the world. We have the same consumerist tendencies- we have the same divorce rate- we have the same pattern of addiction and cynicism. Our lips love Jesus, but our hearts love the world.

This problem stems from a lack of seeing sin as serious. We have preached the watered down gospel. To quote Niebur,

A God without wrath brought men without sin into a Kingdom without judgment through the ministrations of a Christ without a Cross.

The bad news is not bad... so the good news is not good.

2) We also stand as the most biblically illiterate generation in America. Our reading comprehension slowly dwindles and the light of the Word is dimming. I recently read a handout from C.S. Lewis to my freshman Bible class- when I finished a student said, "I didn't understand a word he said."

The purity of the church is diminishing because God's word is being eclipsed in our midst.

We should be tender to others and tough on ourselves. We need God's Spirit to convict us of sin. We need to stop posing and come clean in our sin- but we also need to move toward repentance and holiness.

One final comment- the Gospel of Christ will be offensive. Granted, it should be the only offensive part of our life as we seek to love, serve, in humility live above reproach. But if we ever think that we will live in harmony with the world.... don't be gullible.

So I come away from the movie conflicted... I want to stand for righteousness and preach forgiveness. That means drawing hard lines which will make me appear intolerant and offensive. I need to love sinners, but I cannot ignore sin.

Sin destroys.. the gospel heals. Help me Lord find the balance- help me walk in the truth. Anyone else seen this documentary? Comments? I won't be offended if you disagree!

What is Google Wave and Why Should You Care?

What is Wave?

Google Wave is an online tool for real-time communication and collaboration. A wave can be both a conversation and a document where people can discuss and work together using richly formatted text, photos, videos, maps, and more.

A wave is equal parts conversation and document. People can communicate and work together with richly formatted text, photos, videos, maps, and more.

A wave is shared. Any participant can reply anywhere in the message, edit the content and add participants at any point in the process. Then playback lets anyone rewind the wave to see who said what and when.

A wave is live. With live transmission as you type, participants on a wave can have faster conversations, see edits and interact with extensions in real-time.

Why Should I Care?

If you you are like many, the rapid unrelenting wave (yes, the pun is intended) of new technologies can be mind numbing, even exhausting.  Who can keep up with it all?  Should we even try?

No, we cannot keep up with all of it but yes, we should try to stay current.  There are several reasons to stay on top of developments like Google Wave:

  • As leaders, we do not want to be caught with our pants down when a new technology explodes on the scene fundamentally changing the way we communicate and interact.  IF it is a efficient and cost effective technology we need to know about it before investing limited resources in outdated technologies, irrelevant training, and misaligned infrastructure.
  • Some technologies have the potential to be game changers—they can change the expectations of parents and students and they can change the educational market, Distance Learning and the concomitant technologies is one example.
  • Your credibility as a leader is affected by your “currency.”  If you don’t know what’s going on today it is hard to convince others that you are equipping your students for tomorrow.
  • Good technologies, effectively used, can increase your productivity.
  • Google Wave may provide additional evidence that Email as we know it no longer rules.  See my related article: “For Good or Bad: Email No Longer Rules".”

Here are three videos that explain Google Wave.  Want to try Wave?  You will need an invitation.  Click here.

The Short Version

The Longer Version

The Really Thorough, Long Version!

Do Our Schools Need to Become Less Uptight?

WARNING: this article is provocative.  I am posting this article not because I agree with everything asserted (I don’t) but because it provokes thought and has relevance for how we are leading our schools during a time when the landscape of education is changing-perhaps dramatically.  At the end of this article I pose some questions for your consideration.

WSJ: September 29, 2009

By Gary Hamel

In most  organizations, change comes in only two flavors:  trivial and traumatic.  Review the history of the average organization and you’ll discover long periods of incremental fiddling  punctuated by occasional bouts of frantic, crisis-driven change.  The dynamic is not unlike that of  arteriosclerosis:  after years of  relative inactivity, the slow accretion of arterial plaque is suddenly  revealed by the business equivalent of a myocardial infarction. The only  option at that juncture is a quadruple bypass:  excise the leadership team, slash head  count, dump “non-core” assets and overhaul the balance sheet.

Why does  change have to happen this way?   Why does a company have to frustrate its shareholders, infuriate its  customers and squander much of its legacy before it can reinvent itself?   It’s easy to blame leaders  who’ve fallen prey to denial and nostalgia, but the problem goes deeper than  that.  Organizations by their very  nature are inertial.  Like a  fast-spinning gyroscope that can’t be easily unbalanced, successful  organizations spin around the axis of unshakeable beliefs and well-rehearsed  routines—and it typically takes a dramatic outside force to destabilize the  self-reinforcing system of policies and practices.

Let me  return, for a moment, to the topic of my last post, organized religion.   What are some of the inertial forces that have prevented churches from  reinventing themselves in ways that might make them more relevant to a  post-modern world?  A partial list  would include:

–Long-serving denominational leaders  who have little experience with non-traditional models of worship and  outreach.

–A matrix of top-down policies that  limits the scope for local experimentation.

–Training programs (seminaries) that  perpetuate a traditional view of religious observance and ministerial  roles.

–Promotion criteria for church pastors  that reward conformance to traditional practices.

–And a straightjacket of implicit  beliefs around how you “do church.”   For example:

  • Church  happens in church.
  • Preaching is the most effective way of imparting religious  wisdom.
  • Pastors lead in church while parishioners remain (mostly)  passive.
  • The  church service follows a strict template:  greet, sing, read, pray, preach,  bless, dismiss (repeat weekly).
  • Believers, rather than curious skeptics, are the church’s primary  constituency.
  • Going  to church is the primary manifestation of a spiritual life.
  • Church  is a lecture not a discussion.

If organized  religion has become less relevant, it’s not because churches have held fast to  their creedal beliefs—it’s because they’ve held fast to their conventional  structures, programs, roles and routines.  The problem with organized religion  isn’t religion, but organization.    In the first and second centuries, the Christian church was communal,  organic and unstructured—a lot like the Web is today.  It commanded little power (it couldn’t  raise an army or depose a monarch), but had enormous influence.  (The Christian church grew from a handful of believers in AD 40 to 31 million adherents by AD 350, roughly half the population of the Roman empire. ) Today many mainline denominations  are institutionally powerful, but spiritually moribund—at least in the  U.S.

What’s true  for churches is true for other institutions:  the older and more organized they get,  the less adaptable they become.   That’s why the most resilient things in our world—biological life,  stock markets, the Internet—are loosely organized. 

To thrive in  turbulent times, organizations must become a bit more disorganized—less buttoned down, less  uptight, less compulsive, less anal.

As a start,  you’ll need to become more alert to the things that reflexively favor the  status quo in your own organization.   While no one’s going to stand up  and say, “I’m on the side of inertia,” they may nevertheless defend management  processes that reflexively favor the status quo.

All of the  things that allow little organizations to grow into big ones—scale, learning  effects, and accumulated expertise—are products of repetition.  When the environment changes, however,  the returns to repetition start to diminish.  Problem is, old habits die hard,  particularly when they’ve been hardwired into a company’s management  processes. 

–Hiring criteria that over-value  “expertise” and under-value diverse life experiences.

–A planning process that  institutionalizes orthodox thinking by using industry standard definitions of  customer segments and product categories

–Decision-making bodies that are  comprised mostly of long-serving industry veterans who tend to discount new  views.

–Highly conservative budgeting criteria  that starve unconventional projects of resources by demanding near certain  returns, even when the funds involved are modest.

–A single approval track for new  projects, where every new idea has to go up the chain of command.

–Large, monolithic organizational units built around a single, dominant, business model.

–A highly optimized but inflexible IT  infrastructure.

Large  organizations don’t worship shareholders or customers, they worship the  past.  If it were otherwise, it  wouldn’t take a crisis to set a company on a new path.

The most  extreme version of organizational inertia comes when those within a company  are no longer able to distinguish between form and function—when their  instinctual loyalty is to the “how” rather than the “what.”

If one  didn’t know better, it would be easy to believe that a lot of newspaper  publishers have been more committed to producing broadsheets than to  delivering the news in a convenient form, or making it easy for advertisers to  connect with customers.

Until  recently, music companies seem to have been more committed to stamping out  plastic discs than to giving their customers easy access to their favorite  tunes.

Many drug  companies seem a lot more interested in peddling temporary palliatives for  chronic conditions than in eradicating disease.

For years,  Kodak seemed more focused on making film than on leveraging new digital  technologies that would make photography simpler and cheaper.

Alzheimer’s,  arteriosclerosis and arthritis—these seem to be the inevitable byproducts of  old age.  But must organizational  maturity bring a similar set of maladies?  I don’t think so.  Despite all the evidence to the  contrary, I think a company can truly be “Forever 21.”

Questions:

  • Is your school too “button down”, to wedded to tradition?
  • Does the administration, faculty, board members, or parents confuse form with function, preference with principle, or truth with tradition?
  • Has inertia set in at your school?  If so, how can you overcome it?
  • How would you apply the arguments / principles in the above article to addressing 21st century skills, distance learning, technology integration, recent discoveries in cognitive science, and other innovative developments in education to your school?

A Gardener's Tale

By Boyd Chitwood, Ed. D.,

A story about growing – plants and children – by God's design.

A family once was given a gift by a kind and powerful neighbor.  He told them that at night, as they slept, he had planted for them a garden.  If they cared for it well, it would produce for them both abundant food and astonishing beauty.  What the family saw was a plot of ground with beautifully tilled, rich loam, and the signs of seeds having been freshly planted.

The father and mother resolved to care for it well; they were very grateful.  The son asked if he might have a small portion of the garden to care for and, though they weren't sure he was ready for the responsibility, they gave him a small corner.

They knew plants needed food and water, but didn't know much else.  The boy knew even less, so he resolved to get to know each of his plants very well, wanting to see them grow into all they were meant to be.

The father and mother watered and fertilized, and began to see growth.  They saw leafy greens and grassy shoots and were overjoyed.  The boy followed their lead, but also had been looking at every garden he could find, along with all the produce at the grocery store, and all the plants at the nursery.  He began to recognize some of his plants as they grew.  After awhile, though worried because his father and mother weren't doing it, he began to prune and weed what he knew wasn't true to the plants which were growing.  He also varied his watering and fertilizing based on the growth he saw, and he picked insects off the growing plants.  He tied up and supported some plants, and redirected others.

The father and mother continued to see a profusion of growth – the weather was warm, and they fed and watered the garden with dedication.  More and more things grew, though they weren't sure they could recognize much of it. 

In just a couple of months, both parts of the garden had grown much.  The boys corner wasn't as high or as green, but his had begun to bear fruit and vegetables which he knew were good to eat.  As they ripened, he picked them and more grew.  He also saw astoundingly beautiful flowers begin to blossom, sharing their sweet fragrance with all who came by.

The larger garden of the father and mother was a mass of vegetable plant stalks and grass and leaves with large holes eaten out of them and a few scrawny vegetables and flower buds here and there.  They watered and fertilized all the more, but were very discouraged.

The kind neighbor walked by one day and remarked on the mass of foliage in the garden.  He said they must have worked with vigor and dedication.  Perhaps they could come to his garden and look around a bit.

Then he saw the boy's corner and broke into a brilliant smile.  "Now this," he said, "is the garden grown up into the bounty and beauty I had in mind when I planted it.  Well done!"

_________________________________

Education according to God's glorious design is about hard work, but not just about watering and fertilizing.  Growth conformed to the Lord's plan for each of our children is the standard of success.  With pruning and training, along with weeding and feeding and watering, we pursue the highest good for our children and the greatest glory for our God.

Is Perception Reality?

By Mark Kennedy (ACSI Canada)

Every now and then I hear it, even in Christian school circles. “Perception is reality”, they say with a kind of unquestioning conviction that suggests the discovery of a new immutable truth. 

This, along with other snippets of pop business philosophy, have steadily made inroads into the board rooms of churches and Christian schools. Some are quite useful. It is not that we can’t gain insights and understanding from effective business principles and practices. The fact is that all truth, even in the area of business, is God’s truth. The problem comes when we accept any philosophical assertion without testing it against the teaching of scripture.

And that is my concern about the “Perception is reality” concept. In keeping with post modern thinking it implies that people can have their own private self-created realities –their own personal truths.

Some people reason that if only they could manipulate those perceptions effectively they would be able to get what they want –in our schools that could mean creating new pro Christian school “realities” in people’s minds.
It seems to me that the whole idea is false. We can’t have our own private versions of reality anymore than we can have our own personal definitions of truth. And Christians more than anyone should realize that truth (which is the only genuine reality) exists despite our perceptions. William Blake puts it well in his poem, The Eternal Gospel.

“Thus Life’s five windows of the soul
Distort the heavens from pole to pole,
And lead you to believe a lie
When you see with, not through the eye.”

To my thinking the final word on the subject comes from Isaiah. In chapter 11 verses 3 and 4 he contrasts the undependable nature of personal perceptions and with God’s truth.

“He will not judge by what he sees with his eye,
Or decide by what he years with his ears
But with righteousness he will judge the needy
With justice he will give decisions for the poor of the earth.”

Nuff said.

Welcome to the Library. Say Goodbye to the Books

Things are changing!  For many years e-books have resided in the back waters of publishing.  Early adopters and gadget freaks have read them but the vast majority of the population were either unaware of them or didn’t care.

Kindle DX: Amazon's New Addition To the Kindle FamilyThe lowly status of the e-book may be about to change—and radically.  David Weir, in a BNET (a business and management blog) article outlines five reasons why he believes e-book publishing and use is reaching their tipping point--becoming widely accepted and on the way to outpacing printed books in popularity.

1.  Screen reading now rivals paper reading, and for those of us in the over 40 set, screen reading is often easier on the eyes thanks to adjustable font sizing.

2.  Consumer awareness has increased dramatically.  A year ago, consumers were skeptical and resistant to e-books.  Today, consumers are doing a complete 180.  The early adopters have celebrated their Sony Readers, Kindles and iPhones to their friends, and now their friends want in.

3.  The amount of content is increasing.  Free books have served as a gateway drug to many early adopters.

4.  Ebooks are impulse buys.  I met a guy at the Las Vegas airport last month who told me he purchased a Sony Reader so he wouldn’t have to lug around 20 pounds of technical manuals.  Now he finds himself buying more fiction than ever before because it’s so easy and convenient.

5.  Value.  E-books are cheaper.

My Personal Experience

I love books.  My study is wall to wall books and I have spent thousands of dollars on my traditional library.  I love to read and I love the feel and smell of books.

img_0002Nevertheless, my reading habits are changing.  In fact, I recently finished reading Dr. Poythress’ excellent book, Redeeming Science (384 pages) on my iPhone version of the Kindle (Read a review: Amazon launches Kindle application for the iPhone).

After reading Dr. Poythress’ book on my iPhone, I have concluded that I would love to have the Kindle DX for the vast majority of my reading.  In fact, I would like to duplicate my printed library on the Kindle.

Hint to my wife: great Christmas present!

Although there are some drawbacks to e-books/e-readers relative to printed books (mainly sentimental), the advantages are numerous including:

1. The ability to read books, newspapers, magazines, and blogs anywhere anytime without the need to carry large books and dirty newspapers.  The Kindle DX for example is just over 1/3 of an inch, as thin as most magazines.  This is particularly an advantage when traveling or when in waiting rooms.

2. The ability to literally carry a library in my pocket or laptop case.  I could carry to 3,500 books, periodicals, and documents in the Kindle DX.

3. For those of us who are a little older, the ability to adjust font size is a big advantage (yes, pun was intended).  The Kindle DX has a 9.7" diagonal e-ink screen and reads like real paper and boasts 16 shades of gray for clear text and sharp images.  Additionally, the device has a display that auto-rotates from portrait to landscape as you turn the device so you can view full-width maps, graphs, tables, and Web pages.

4. I can read PDF documents enabling me to read my personal and professional documents on the go.

5. With wireless 3G I can download books and magazine to the Kindle DX anytime, anywhere; there are no monthly fees, no annual contracts, and no hunting for Wi-Fi hotspots.

6.  Currently, Amazon has over 300,000 e-books; many of which are only $9.99.

7. I can have subscriptions to U.S. and international newspapers including the New York Times and Wall Street Journal (both of which I read), magazines including The New Yorker and Time, plus popular blogs, all auto-delivered wirelessly.

8. I could have an electronic backup of my library.  If house on firethere a fire in my house, I would find it hard and probably impossible to replace many of my out of print books.  If my library was on the Kindle, I could re-download my library from Amazon, Project Gutenberg, etc.

According to the Kindle Review, a lot of the books available at Project Gutenberg are already available in Kindle .azw format at ManyBooks (if you’re using your laptop). There are 19,505 eBooks available at ManyBooks and they’re all free! When you get to the page for an individual book, just click on the dropdown at the top right that says ‘Free Download’ + ‘ Select Format’ and the FIRST option is Kindle.

Note: You can browse and download Manybooks on the Kindle. @ mnybks.net

For Project Gutenberg books that are not available at ManyBooks, you can go to the Project Gutenberg Website. You can download EVERY book on Gutenberg to your Kindle for Free. No conversion required. This is a good page to start at Project Gutenberg to get Free Kindle eBooks.

Potential for Our Schools

I am not prepared to go as far as Cushing Academy (see below) but I am reviewing the potential of using Kindles, netbooks, and other electronic devices to supplement our library and textbooks.  One of the great advantages for our students would be that they would not have to carry heavy book bags around all day.

Welcome to the library. Say goodbye to the books.

Cushing Academy embraces a digital future

By David Abel, Globe Staff  |  September 4, 2009

Boston prep school nixes all the books in its library, replaces them with 18 e-readers

ASHBURNHAM - There are rolling hills and ivy-covered brick buildings. There are small classrooms, high-tech labs, and well-manicured fields. There’s even a clock tower with a massive bell that rings for special events.

Cushing Academy has all the hallmarks of a New England prep school, with one exception.

This year, after having amassed a collection of more than 20,000 books, officials at the pristine campus about 90 minutes west of Boston have decided the 144-year-old school no longer needs a traditional library. The academy’s administrators have decided to discard all their books and have given away half of what stocked their sprawling stacks - the classics, novels, poetry, biographies, tomes on every subject from the humanities to the sciences. The future, they believe, is digital.

“When I look at books, I see an outdated technology, like scrolls before books,’’ said James Tracy, headmaster of Cushing and chief promoter of the bookless campus. “This isn’t ‘Fahrenheit 451’ [the 1953 Ray Bradbury novel in which books are banned]. We’re not discouraging students from reading. We see this as a natural way to shape emerging trends and optimize technology.’’

Instead of a library, the academy is spending nearly $500,000 to create a “learning center,’’ though that is only one of the names in contention for the new space. In place of the stacks, they are spending $42,000 on three large flat-screen TVs that will project data from the Internet and $20,000 on special laptop-friendly study carrels. Where the reference desk was, they are building a $50,000 coffee shop that will include a $12,000 cappuccino machine.

And to replace those old pulpy devices that have transmitted information since Johannes Gutenberg invented the printing press in the 1400s, they have spent $10,000 to buy 18 electronic readers made by Amazon.com and Sony. Administrators plan to distribute the readers, which they’re stocking with digital material, to students looking to spend more time with literature.

Those who don’t have access to the electronic readers will be expected to do their research and peruse many assigned texts on their computers.

“Instead of a traditional library with 20,000 books, we’re building a virtual library where students will have access to millions of books,’’ said Tracy, whose office shelves remain lined with books. “We see this as a model for the 21st-century school.’’

Not everyone on campus is sold on Tracy’s vision.

They worry about an environment where students can no longer browse rows of voluptuous books, replete with glossy photographs, intricate maps, and pages dog-eared by generations of students. They worry students will be less likely to focus on long works when their devices are constantly interrupting them with e-mail and instant messages. They also worry about a world where sweat-stained literature is deemed as perishable as all the glib posts on Facebook or Twitter.

Liz Vezina, a librarian at Cushing for 17 years, said she never imagined working as the director of a library without any books.

“It makes me sad,’’ said Vezina, who hosts a book club on campus dubbed the Off-line Readers and has made a career of introducing students to books. “I’m going to miss them. I love books. I’ve grown up with them, and there’s something lost when they’re virtual. There’s a sensual side to them - the smell, the feel, the physicality of a book is something really special.’’

Alexander Coyle, chairman of the history department, is a self-described “gadget freak’’ who enjoys reading on Amazon’s Kindle, but he has always seen libraries and their hallowed content as “secular cathedrals.’’

“I wouldn’t want to ever get rid of any of my books at home,’’ he said. “I like the feel of them too much. A lot us are wondering how this changes the dignity of the library, and why we can’t move to increase digital resources while keeping the books.’’

Tracy and other administrators said the books took up too much space and that there was nowhere else on campus to stock them. So they decided to give their collection - aside from a few hundred children’s books and valuable antiquarian works - to local schools and libraries.

“We see the gain as greater than the loss,’’ said Gisele Zangari, chairwoman of the math department, who like other teachers has plans for all her students to do their class reading on electronic books by next year. “This is the start of a new era.’’

Cushing is one of the first schools in the country to abandon its books.

“I’m not aware of any other library that has done this,’’ said Keith Michael Fiels, executive director of the American Library Association, a Chicago-based organization that represents the nation’s libraries.

He said the move raises at least two concerns: Many of the books on electronic readers and the Internet aren’t free and it may become more difficult for students to happen on books with the serendipity made possible by physical browsing. There’s also the question of the durability of electronic readers.

“Unless every student has a Kindle and an unlimited budget, I don’t see how that need is going to be met,’’ Fiels said. “Books are not a waste of space, and they won’t be until a digital book can tolerate as much sand, survive a coffee spill, and have unlimited power. When that happens, there will be next to no difference between that and a book.’’

William Powers, author of a forthcoming book based on a paper he published at Harvard called “Hamlet’s Blackberry: Why Paper is Eternal,’’ called the changes at Cushing “radical’’ and “a tremendous loss for students.’’

“There are modes of learning and thinking that at the moment are only available from actual books,’’ he said. “There is a kind of deep-dive, meditative reading that’s almost impossible to do on a screen. Without books, students are more likely to do the grazing or quick reading that screens enable, rather than be by themselves with the author’s ideas.’’

Yet students at Cushing say they look forward to the new equipment, and the brave new world they’re ushering in.

Tia Alliy, a 16-year-old junior, said she visits the library nearly every day, but only once looked for a book in the stacks. She’s not alone. School officials said when they checked library records one day last spring only 48 books had been checked out, and 30 of those were children’s books.

“When you hear the word ‘library,’ you think of books,’’ Alliy said. “But very few students actually read them. And the more we use e-books, the fewer books we have to carry around.’’

Jemmel Billingslea, an 18-year-old senior, thought about the prospect of a school without books. It didn’t bother him.

“It’s a little strange,’’ he said. “But this is the future.’’

How to Apologize

By Dr. Barrett Mosbacker

One of the mistakes we are prone to make when challenged by parents, staff, or board members is to become defensive.  This is an unfortunate tendency of fallen humans dating back to the Garden of Eden.  Our sinful pride and our fragile self-images propel us to make excuses, to explain away, or to protect ourselves. 

While it is right to defend ourselves against false accusations and misinformation, too often we become defensive rather than listening to what may be valid criticism of ourselves or of our schools.  Young teachers and administrators are particularly prone to make the mistake of being defensive, which inevitably damages their credibility.

When wrong—simply admit it, correct the problem, and move on.  A major U.S. company recently made a very big mistake with its customers.  Rather than ignoring the mistake or attempting to explain it away, the CEO made an unequivocal public apology:

This is an apology for the way we previously handled …  Our ’solution’ to the problem was stupid, thoughtless and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.

How refreshing!  This is an apology that customers appreciate and that reinforces loyalty.  It is also professional, honest, and mature.

When you make a mistake in your leadership or the school has failed in living up to its high principles and mission—admit it.  In biblical language—confess and repent.  You’ll be surprised what doing so will do for you, your leadership, and your school!

How Not to Be Offended When Criticized

By Dr. Barrett Mosbacker

This is a follow-up article toHow To Deal Effectively with Conflict and Difficult People.

One of my favorite movies is Star Wars.  It has a compelling story, good actors, and excellent special effects. 

My favorite character in Star Wars is not the hero Luke Skywalker nor the heroine Princess Leia Organa; my favorite is a short creature called Yoda.  At a little more than a foot tall, Yoda is a greenish brown fuzzy creature.  He is also a Jedi Master who teaches Luke Skywalker the Force. He's very wise, but talks seemingly backwards, verb first and noun last.  He teaches Luke to be a Jedi and drops pearls of wisdom such as "do or do not, there is no try."

Luke learns much from Master Yoda who teaches him the danger of the dark side of the Force.  One of my favorite scenes is when Yoda asks Luke, referring to the dark side, “Are you afraid?”

Luke:"I'm not afraid."
Yoda:"You will be!"

I’m not Yoda but my question to you is, “Have you ever been offended by the criticism of others?”  Have your decisions been questioned, your competence questioned, or your motives impugned? Have you ever been or felt shunned because of decisions that you have made as a teacher or administrator?  If not, in the words of the Jedi Master himself, “You will be!” 

Over the years I’ve encountered my share of criticism—both fair and unfair.  As we enter a new school year I thought this might be a good time to share some thoughts with you about how we can more effectively deal with this unpleasant reality of leadership.

Accept the Inevitable

Anyone with any level of responsibility is going to be criticized.  Consider Moses. 

Despite the fact that he gave up the riches and comforts of the King’s Court to suffer with his people and risked his own life to rescue them from slavery, as soon as the People of Israel were uncomfortable and inconvenienced, they turned on him:

And the people quarreled with Moses and said, "Would that we had perished when our brothers perished before the LORD! Why have you brought the assembly of the LORD into this wilderness, that we should die here, both we and our cattle?  And why have you made us come up out of Egypt to bring us to this evil place? It is no place for grain or figs or vines or pomegranates, and there is no water to drink.

Talking about being unappreciated and having your leadership questioned!  A typical “What have you done for me lately?” response!

The first step in dealing effectively with criticism is to recognize that, like conflict, criticism, is inevitable.  Criticism comes with the territory.  Needless to say, given the sensitive nature of the things we deal with and the hard truth that we are not perfect, we WILL be criticized.  There is no escape; one might as well accept it and learn how to deal with it graciously and effectively.

Trying to avoid criticism and conflict is like spitting in the wind—despite our best efforts it is going to hit us in the face!  Rather than diving for cover, pointing fingers at others, or feeling sorry for ourselves, it is wiser to accept the inevitability of criticism and to seek by God’s grace to use it for the good.

Grow Alligator Skin

Unless we have been personally offensive to someone, the criticism we receive is usually not directed to our persons.  The criticism, although voiced to us because of the role we fill, is not usually intended a personal attack.

Simply put, to lead effectively we must develop alligator skin.  The way we react to criticism can block communication and opportunities to work together. Hurt feelings and resentment do not foster a positive or cooperative environment. At its worst, such reactions can have long-lasting negative effects on our relationships and  are corrosive to the school’s culture.

Keep in mind that the criticism we are hearing is most often directed at a real or perceived deficiency in how something was handled—the lesson, the conversation, the disciplinary action, the policy, etc.  Learning to distinguish a personal attack from a critique, even if expressed in anger, goes a long way to making it easier to deal appropriately with it.  Learning not to let the criticism get under our skin, learning to control our emotions, learning to maintain a calm reasoned composure in the face of sharp criticism, and learning to preserve relationships and unity after the criticism will go a long way to fostering peace of mind and peace within our schools.  In short, love people but have a tough hide!

Look at the Beam in Our Eye

It’s ironic; we don’t like to be criticized  but we are quick to criticize the criticizer!  I believe there are three reasons why we respond poorly to criticism:

1) Human pride:  We don’t like to admit that we made a mistake or worse, that we sinned.  It is much easier to criticize those (usually behind their backs) who criticize us than to admit that we were wrong.

2) Insecurity:  Most of us have spent a life-time trying to prove ourselves worthy—in school, in athletics, in appearance, in career success, in possessions.  You name it—we constantly feel the pressure to “measure up.”  Criticism implies that we don’t and that can be threatening to our sense of self-worth.

3) Our sense of justice:  We naturally and appropriately react when we believe that the criticism is unjust. 

The antidote is to ask the Lord to grant us the grace to readily acknowledge our own sins and weaknesses, to deeply believe that our worth is anchored in the fact our intrinsic worth is grounded in God’s estimate of us, and to respond appropriately to injustice. 

In other words, a little (or a lot depending on the circumstances) humility goes a long way to softening the sting of criticism.  If I readily admit that I am not perfect, that I sin, that I am not always wise, that I don’t always make the right decisions, and that I am merely a  hardworking administrator with clay feet, then criticism will not be nearly so threatening or demeaning.

Be Willing to Take It--Graciously

But I say to you, Do not resist the one who is evil. But if anyone slaps you on the right cheek, turn to him the other also. And if anyone would sue you and take your tunic, let him have your cloak as well. And if anyone forces you to go one mile, go with him two miles. Give to the one who begs from you, and do not refuse the one who would borrow from you. "You have heard that it was said, 'You shall love your neighbor and hate your enemy.' But I say to you, Love your enemies and pray for those who persecute you, so that you may be sons of your Father who is in heaven. For he makes his sun rise on the evil and on the good, and sends rain on the just and on the unjust. For if you love those who love you, what reward do you have? Do not even the tax collectors do the same? And if you greet only your brothers, what more are you doing than others? Do not even the Gentiles do the same? You therefore must be perfect, as your heavenly Father is perfect. (Mat 5:39-48)

Matthew Henry provides a wonderful commentary for this passage:

See how it is cleared by the command of the Lord Jesus, who teaches us another lesson: “But I say unto you, I, who come to be the great Peace-Maker, the general Reconciler, who loved you when you were strangers and enemies, I say, Love your enemies,” Mat_5:44.

Though men are ever so bad themselves, and carry it ever so basely towards us, yet that does not discharge us from the great debt we owe them, of love to our kind, love to our kin. We cannot but find ourselves very prone to wish the hurt, or at least very coldly to desire the good, of those that hate us, and have been abusive to us; but that which is at the bottom hereof is a root of bitterness, which must be plucked up, and a remnant of corrupt nature which grace must conquer. Note, it is the great duty of Christians to love their enemies; we cannot have complacency in one that is openly wicked and profane, nor put a confidence in one that we know to be deceitful; nor are we to love all alike; but we must pay respect to the human nature, and so far honor all men: we must take notice, with pleasure, of that even in our enemies which is amiable and commendable; ingenuousness, good temper, learning, and moral virtue, kindness to others, profession of religion, etc., and love that, though they are our enemies. We must have a compassion for them, and a good will toward them. We are here told:

1. That we must speak well of them: Bless them that curse you. When we speak to them, we must answer their revilings with courteous and friendly words, and not render railing for railing; behind their backs we must commend that in them which is commendable, and when we have said all the good we can of them, not be forward to say any thing more. See 1Pe_3:9. They, in whose tongues is the law of kindness, can give good words to those who give bad words to them.

2. That we must do well to them: “Do good to them that hate you, and that will be a better proof of love than good words. Be ready to do them all the real kindness that you can, and glad of an opportunity to do it, in their bodies, estates, names, families; and especially to do good to their souls.” It was said of Archbishop Cranmer, that the way to make him a friend was to do him an ill turn; so many did he serve who had disobliged him.

3. We must pray for them: Pray for them that despitefully use you, and persecute you. Note:

(1.) It is no new thing for the most excellent saints to be hated, and cursed, and persecuted, and despitefully used, by wicked people; Christ himself was so treated.

(2.) That when at any time we meet with such usage, we have an opportunity of showing our conformity both to the precept and to the example of Christ, by praying for them who thus abuse us. If we cannot otherwise testify our love to them, yet this way we may without ostentation, and it is such a way as surely we durst not dissemble in. We must pray that God will forgive them, that they may never fare the worse for any thing they have done against us, and that he would make them to be at peace with us; and this is one way of making them so.

Easier said then done!  In fact, we can’t do it without the grace of God. Pray and cultivate the grace to respond as Jesus instructs.  Be willing to take it—graciously. 

Be Quick to Listen

As I outlined in my prior article on conflict, we must LISTEN!  Have you ever found yourself “hearing” but not really listening?  Have you found yourself preparing your “defense" rather than considering the merits of what is being said?

Doing so is both unbiblical and disrespectful of the one voicing his or her concerns.  King Solomon and the Apostle James remind us:

Know this, my beloved brothers: let every person be quick to hear, slow to speak, slow to anger; for the anger of man does not produce the righteousness of God. (Jas 1:19-20)

A rebuke goes deeper into a man of understanding than a hundred blows into a fool. (Pro 17:10)

Steven Covey, in “Seven Habits of Highly Effective People” put it this way, “seek first to understand and then to be understood.”  This requires that we honestly listen to the criticism.  Here are some questions to ask as you listen:

  • What can I/we learn from this?

  • What can we do better/differently?

  • Where is the wheat in the chaff?

  • How can I minister to this individual? How can I be helpful?  How can I encourage him or her?

  • What can I do to foster a positive relationship?

  • How should I follow-up this conversation?

Don’t Discount the Message Because of the Messenger

Some people simply have more credibility than others.  Our tendency, with some justification, is to discount the chronic complainer, the “high maintenance” parent or employee, or to miss the message because of the inappropriate communication or behavior of the messenger.

Don’t.  It is important to look for the nugget of truth that may lay beneath the harsh or emotional criticism.  Listen to the content of what is being communicated, not the way it is being delivered.

This also applies to the “anonymous” letter.  In years past I would typically ignore anonymous letters.  My reaction was, “if they don’t have the moral courage to sign their name, I don’t have time to read it!”  Rather smug, don’t you think?

I have changed my perspective on anonymous communications.  I still give less weight to anonymous letters but I do read them and I do look for that nugget of truth that--notwithstanding the moral cowardice demonstrated by an anonymous letter—nevertheless still needs to be addressed.

Be Forgetful

I have a bad memory, which usually frustrates me, especially when I forget names. However, a bad memory can be a blessing!  

What I mean is this: hear it, deal with it, forget it!  Don’t rehearse the offense in your mind, don’t nurture the anger or hurt feelings, and don’t talk about it.  Deal with any legitimate issues being brought to your attention, even if that is your own failings, work to address the problem(s), and then move on.  Nothing is gained by allowing discouragement or bitterness to take root.  We have more important things to do than nurse our wounds.

Putting it All Together

No one likes to be criticized and when we are it is easy to be offended.  It is, however, possible to deal with criticism without being offended—at least not for long-by applying the following principles:

  • Criticism is Inevitable-Expect and Accept It

  • Grow Alligator Skin

  • Look at the Beam in Our Eye

  • Be Willing to Take it Graciously

  • Be Quick to Listen

  • Don’t Discount the Message because of the Messenger

  • Be Forgetful

Our Most Important Lesson

The way we respond to criticism may be one of the most powerful lessons we ever teach.  We can give wonderful speeches and inspiring devotionals but the demonstration of the Fruit of the Spirit when dealing with criticism may be what the Lord uses to minister and instruct others.  If actions speak louder than words then how we deal with those who are criticizing us is more important than our pronouncements.

But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control; against such things there is no law. (Gal 5:22-23)

I encourage you to share your suggestions on dealing with criticism with our readers by leaving a comment to this article.